Senior Manager of Site Reliability Engineering

Job responsibilities

• Demonstrates expertise in site reliability principles and demonstrates an understanding of the fine balance between features efficiency and stability
• Effectively negotiates with peers and executive partners to ensure optimal outcomes for all
• Drives the adoption of site reliability practices throughout the organization
• Ensures your teams demonstrate site reliability best practices with the ability to demonstrate this empirically through stability and reliability metrics

• Drives a culture of continual improvement and solicits real-time feedback to improve the customers experience and

  Ensures your team collaborates with other teams within your groups specialization and avoids duplication of work where possible

• Follows blameless data-driven post-mortem strategies and conducts regular team debriefs to enable learning from both successes and mistakes

• Provides personalized coaching for entry to mid-level team members and

  Ensures your team documents and shares their knowledge and innovations via internal forums communities of practice guilds and conferences

Required qualifications capabilities and skills

• Formal training or certification on software engineering concepts and 5 years applied experience
• Advanced proficiency in site reliability culture and principles and can demonstrate how to implement site reliability across application and platform teams while avoiding common pitfalls
• Experience leading technologists to manage and solve complex technological issues at a firmwide level
• Ability to influence the teams culture by championing innovation and change for success
• Experience hiring developing and recognizing talent
• Proficiency in at least one programming language (e.g. Python Java Spring etc.)
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g. cloud artificial intelligence machine learning mobile etc.)
• Proficiency in continuous integration and continuous delivery tools (e.g. Jenkins GitLab Terraform etc.)
• Experience with container and container orchestration (e.g. ECS Kubernetes Docker etc.)

• Experience with troubleshooting common compute storage and networking technologies and hardware issues

Preferred qualifications capabilities and skills

• Ability to code and demonstrate data fluency
• Experience with enterprise data protection products such as Cohesity or Commvault