Team Leader Super Payments

About Netwealth

Netwealth isnt just a company. Were shaping the future of wealth in Australia. Our award-winning platform and NextGen technology empower advisers and investors to achieve more and were proud to be recognised as one of Australias most innovative FinTech businesses.

Since 1999 weve grown rapidly by challenging the status quo. We move fast think big and stay agile. Free from unnecessary bureaucracy so we can deliver smarter solutions for our clients and create real impact.

But what truly sets us apart Our people. Were a team of curious optimistic and courageous individuals who collaborate to make life better for more Australians. We value authenticity and agility and we believe in creating an environment where you can do your best work grow your career and feel part of something meaningful.

If youre looking for a place where your ideas matter where innovation is celebrated and where you can help shape a brighter financial future join us at Netwealth.

The opportunity

Youll assist in leading a team within our Super Payments stream responsible for the accurate and timely processing of superannuation deposits and withdrawals.

This is a handson leadership role combining people leadership with strong technical expertise operating in a fastpaced highvolume environment.

Youll play a key role in ensuring service levels are consistently met while balancing accuracy risk and client experience.

What youll do

• Lead coach and support team members through regular oneonones feedback and daytoday guidance

• Provide technical leadership and handson support for complex or escalated Super Payments matters

• Monitor queues workloads and priorities to ensure service turnaround and quality standards are met

• Drive a customercentric accountable and highperforming team culture aligned to Netwealth values

• Identify process inefficiencies risks and improvement opportunities supporting change initiatives

• Ensure compliance with Superannuation legislation AML/CTF CDD privacy and internal controls

• Act as a trusted partner to your Manager and internal stakeholders

What youll bring

• Experience in Super Payments operations or financial services administration

• Demonstrated people leadership experience in an operational environment

• Strong technical understanding of payments processes systems and controls

• Solid knowledge of compliance AML/CTF and operational risk requirements

• Confidence assisting and coaching others on technical matters and quality standards

• Strong organisational communication and problemsolving skills

• RG146 compliance (required)

• Tertiary qualification in Business Finance or a related discipline (desirable)

• Experience with Netwealth products and systems (or the ability to learn quickly)

Life At Netwealth

At Netwealth we believe a fulfilling career is built on growth balance and belonging. Our people are our greatest strength and were committed to supporting you at every stage of life because when you thrive so do we.

Were proud to be recognised as one of Australias top 5 companies for Career Development (endorsed by WORK180). From further education and diverse training opportunities to strong support for internal mobility. Your career can grow here.

Our flexible hybrid model supports balance with just 4 days in the office each fortnight. When youre in youll enjoy working from one of our modern thoughtfully designed spaces across Australia including our state-of-the-art Melbourne CBD office. All locations feature contemporary facilities to make your day comfortable and in Melbourne youll also enjoy perks like end-of-trip amenities and daily breakfast to make your commute easier.

We offer benefits designed for your wellbeing and personal development including;

• Family-friendly support: Paid parental leave and a fully funded school holiday program

• Wellness perks: CU Health (virtual healthcare) income protection flu shots wellness weeks retail discounts and financial wellbeing services

• A vibrant culture: social events trivia nights and corporate sports

• Employee Resource Groups: LGBTQIA DAWN (Development and Accelerating Women at Netwealth) Culture Group and Carers Group

• Community Impact: Paid volunteering and our Netwealth Impact Group

Were proud of our inclusive and diverse workforce and encourage everyone to bring their genuine selves to work. Its one of our core values. Were committed to equity and inclusion through our gender equality disability LGBTQIA wellbeing and cultural initiatives. And were certified by WORK180 Family Friendly Workplaces and Great Places to Work.

If youre excited by the opportunity but dont meet every requirements we still encourage you to apply. Research shows people often hesitate unless they tick every box. We value potential and passion just as much.

Need adjustments during the recruitment process Contact us at

Apply now and help us shape a brighter financial future!