Service Advisor
Job Summary
Job Description
Service Advisor Premium Automotive Brand (Brighton)
29500 Basic OTE 40000 Full-Time
An exciting opportunity has arisen for an experienced Service Advisor to join a busy and high-performing team at a premium automotive dealership in Brighton.
This role is ideally suited to someone who is highly organised customer-focused and confident in delivering a first-class service experience. Youll also benefit from a structured manufacturer-led training programme offering ongoing development and accredited status.
The Package:
- 29500 basic salary
- On-target earnings of 40000
- Monday to Friday: 8:00am 6:00pm
- 1 in 4 Saturdays: 8:00am 1:00pm
Key Responsibilities:
- Liaising with customers regarding outstanding work and service updates
- Managing bookings including appointments reservations and MOTs
- Maintaining accurate customer records and supporting database growth
- Delivering excellent customer service and processing payments
- Keeping customers informed throughout their vehicles time in the workshop
- Accurately completing job cards and documentation
- Working closely with internal departments to maximise opportunities
- Managing courtesy cars effectively
- Handling customer queries and complaints in a professional manner
About You:
- Minimum 2 years experience as a Service Advisor (essential)
- A confident customer-focused individual who thrives in a fast-paced environment
- Strong communication skills with the ability to build rapport and clearly explain information
- Well organised with the ability to prioritise workload effectively
- A team player with a proactive and professional approach
Desirable:
- Experience within a franchised dealership or premium brand environment
- Knowledge of service department systems and processes
This is a fantastic opportunity to join a successful team within a premium automotive environment offering strong earning potential and career progression.
Required Experience:
Unclear Seniority
About Company
Command Companies is among the country’s largest privately held printers. Our size gives us the capacity to meet all of your print, digital and packaging needs. But it’s our capabilities that really set us apart. We have invested in the equipment, systems, software and subject matter ... View more