Mandarin-Speaking Client Support Specialist

Great Yarmouth - UK

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

Role: Mandarin-Speaking Client Support Specialist

Location: Remote/Norfolk

Salary: DOE

Were supporting a growing business that works with major retail clients now looking for a Mandarin-speaking Client Support Specialist.

This is a varied client-facing role where youll manage queries solve problems and work with data to deliver tailored solutions. Youll often handle unique requests requiring initiative and strong judgement while collaborating with internal teams to resolve complex issues. There is also opportunity to gain exposure to areas such as store layouts and planning.

Key Responsibilities:

Support and manage client queries with professionalism
Build strong client relationships
Analyse data (primarily in Excel) to support decision-making
Work cross-functionally to resolve issues

Requirements:

Fluent Mandarin and English
Experience in a customer-facing role
Strong Excel and data handling skills
Proactive organised and able to prioritise effectively

Desirable:

Retail sector experience
Exposure to floor planning or tools such as AutoCAD Revit or SQL

This is a great opportunity to work with high-profile clients while developing new technical skills in a supportive environment.

If youre interested please reach out to Fintan at TEC Partners.

Required Experience:

Job DescriptionRole: Mandarin-Speaking Client Support SpecialistLocation: Remote/Norfolk Salary: DOEWere supporting a growing business that works with major retail clients now looking for a Mandarin-speaking Client Support Specialist.This is a varied client-facing role where youll manage queries sol...