Head of Security Efficacy, Ring

Ring is seeking a mission-driven operationally elite leader to serve as Head of Efficacy responsbile for Rings crime deterrence capability across Virtual Security Guard (VSG) AI-powered proactive security features and other security testing programs. This leader will own the end-to-end strategy for proving measuring and continuously improving Rings ability to deter and stop crime in real-world conditions.
This is not a traditional product or engineering role. This is a security operations leadership role that demands someone who has operated in high-stakes time-critical environments where seconds determine outcomes. The ideal candidate brings a law enforcement or military background ideally special operations combined with the ability to translate tactical expertise into scalable product testing frameworks operational playbooks and measurable deterrence outcomes.
You will define what effective deterrence means for Ring and drive continuous improvement across Ring serivces including VSG AI proactive features (person detection automated deterrence smart alerts) and emerging security capabilities. You will partner cross-functionally across Product Engineering AI/ML Operations Legal and external partners to ensure every feature Ring ships actually stops crime not just detects it.

Key job responsibilities
Own the definition measurement and continuous improvement of Rings crime deterrence capability across all products and services.
Define methodology establish facilities or field testing partnerships and create repeatable test protocols.
Define the deterrence effectiveness framework: what metrics matter (response time to intervention deterrence success rate escalation accuracy dispatch outcomes) how theyre measured and what good looks like.
Lead a team that operates at the intersection of security operations product testing and data-driven optimization.
Set ambitious measurable goals for deterrence outcomes and build mechanisms to inspect performance at daily weekly and monthly cadences.
Design real-world testing protocols that simulate actual scenarios across diverse environments (residential commercial urban rural day night weather conditions).

- Experience in capacity planning operations planning business analysis or equivalent
- 10 years of experience in military operations special operations law enforcement tactical units intelligence operations or equivalent high-stakes security environments.
- 5 years in leadership roles (military O-4 or equivalent) with demonstrated experience leading teams in time-critical high-consequence operations.
- Proven track record designing and executing testing programs operational readiness exercises or red team/blue team evaluations.
- Strong analytical capability comfortable with data metrics dashboards and using quantitative analysis to drive decisions.
- Demonstrated ability to influence cross-functional stakeholders and senior leadership with clear data-backed recommendations.
- Experience operating in ambiguous fast-moving environments where you had to build structure and process from scratch.

- U.S. Special Operations Forces background (Army Special Forces Navy SEALs MARSOC Air Force Special Tactics 75th Ranger Regiment or equivalent).
- Experience in military or intelligence testing & evaluation (T&E) programs designing test protocols defining success criteria and validating capability against real-world scenarios.
- Background in physical security system design evaluation or consulting.
- Experience in a technology product or operations role demonstrating the ability to translate tactical/operational expertise into scalable programs within a tech company.
- Experience with AI/ML systems computer vision or sensor-based detection technologies.
- Familiarity with queuing theory response time optimization or real-time operations management.
- MBA or advanced degree in operations research security studies systems engineering or related field.
- Experience working with third-party security monitoring or central station operations.
- Active or recently held U.S. security clearance.
- Experience with law enforcement coordination emergency dispatch protocols or public safety partnerships.
- Track record of building and scaling new teams or functions within technology companies.
- Strong executive presence with the ability to represent Rings security capabilities to external stakeholders law enforcement and media.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Hawthorne - 161900.00 - 219000.00 USD annually