Financial Crime Managed Services Manager
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
ManagerJob Description & Summary
PwC Overview:At PwC we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. Were a network of firms in 152 countries with more than 328000 people who are committed to delivering world-class capabilities and quality in assurance tax and advisory services
PwC Middle East Overview:
Established in the region for over 40 years PwC Middle East employs over 10000 people across 12 countries: Bahrain Egypt Iraq Jordan Kuwait Lebanon Libya Oman Qatar Saudi Arabia Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond
Corporate Culture & Working Environment:
Our culture is one of inclusivity and care where we respect each other and our differences. Its one that supports collaboration teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo bringing new ideas to the table
As PwC staff you will have the chance to collaborate across level line of services and global network. Not only in terms of work get involved too in firm-wide events
Line of Service and Overview:
PwCs Managed Services team delivers scalable technology-enabled solutions to help financial institutions meet their regulatory obligations efficiently and effectively. As a Financial Crime Associate based in Egypt you will be part of a regional delivery team supporting KYC remediation transaction monitoring screening and other financial crime compliance activities for clients across the Middle East.
Job Summary:
What does this role aim to achieve in the firm/what impact does the role create
As a Manager in PwCs Financial Crime Managed Services team you will oversee delivery teams and ensure high-quality execution of financial crime compliance services. You will be responsible for operational leadership quality assurance and driving continuous improvement across engagements.
Roles and Responsibilities:
Daily tasks and delivery expectation
Lead and manage teams delivering KYC transaction monitoring and screening managed services.
Monitor performance metrics and drive productivity and quality improvements across our financial crime operations.
Ensure operational targets (e.g. alert volumes SLAs quality benchmarks) are met consistently
Provide subject matter expertise on AML sanctions and regulatory compliance across our Managed Services engagements.
Manage escalations and complex case reviews.
Coach and develop team members fostering a high-performance culture.
Expected Skills:
Specific learned abilities or technical skills
Deep knowledge of financial crime regulations across the Middle East
Strong leadership and team management capabilities.
Excellent client engagement and communication skills.
Strategic thinking and problem-solving ability.
Experience leading operations teams in the Financial Crime or Compliance space
Expected Competencies:
Values behaviors & attitude
Strong analytical and problem-solving mindset with attention to detail in control environments.
Ability to manage stakeholder relationships and drive quality outcomes in complex multi-entity engagements.
Required Language Skills:
Proficient in written and spoken English. Arabic speaking an advantage
Minimum Education and Specific Qualification:
Bachelors degree ; Masters degree or professional certifications (e.g. CAMS ICA) preferred.
Minimum years experience required
57 years in financial crime compliance with at least 2 years in a supervisory or managerial role.
Additional application instructions
- N/A
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Automation Automation Framework Design and Development Automation Solutions Budgetary Management Business Process Automation (BPA) Business Process Improvement Business Process Outsourcing Business Transformation Coaching and Feedback Communication Continuous Process Improvement Creativity Data Quality Automation Deliverable Planning Delivery Excellence Design Automation Digital Transformation Embracing Change Emotional Regulation Empathy Inclusion 29 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Up to 40%Available for Work Visa Sponsorship
YesGovernment Clearance Required
YesJob Posting End Date
Required Experience:
Manager
Key Skills
About Company
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by vis ... View more
