Technical Prod Analyst

• Application Deadline: April 30 2026
• Vienna
• Hybrid
• Hourly salary: $55

Job Description

Job Description add details here

Basic Purpose:

This junior-level Technical Analyst position is targeted specifically to contractors with 2 to 5 years of relevant information technology experience to support Navy Federal Credit Unions Digital team in developing industry leading web mobile chat and voice solutions to meet our Members evolving financial needs. The role involves collaboration with business analysts solution architects developers and testers to assess needs and define the technical system requirements for solutions. The teams portfolio includes credit union member facing and internal support personnel facing capabilities as well as related infrastructure and services.

Job Description:
Collaborates with product ownership to translate business need into the technical system requirements of the product
Leverages available documentation and exercises test versions of applications and APIs to understand existing functionality to inform enhancement opportunities and creation of new capabilities
Investigates enterprise and vendor APIs to determine whether necessary data is available to support intended system capabilities
Maps data between interfacing systems
Assists lead analysts in developing and prioritizing features and epics to ensure work focuses on requirements with maximum value and are aligned with product delivery strategy
Participates in project planning sprint and release planning daily stand-up meetings (scrums) demos/reviews retrospectives backlog refinement meetings and other Scrum-related meetings.
Performs application and services tests/validations
Responsible for creating system requirement documentation for applications and services including interface specifications
Provides demos to internal project team as well as to business stakeholders.
Works closely with Business Quality Assurance team and developers on projects and to address production issues.
Demonstrates ability to excel in a fast-paced environment with aggressive timelines that require managing multiple priorities concurrently
Utilizes system documentation database information application logs and scenario testing to determine root cause of system issues.

Have general understanding or working knowledge of the following:

Services-oriented architecture / microservices
Multi-tier applications (presentation tier/services-processing tier/data management tier)
Enterprise and vendor API integration
Managing system behavior through configurable variables
Error handling
XML and JSON data structures

Qualifications/Experience:

Ability to write SQL queries
Problem solving skill Works well under pressure and challenges team-player good listener analytical creative approachable etc.
Excellent verbal and written communication skills with the ability to partner with various levels of leadership within the organization
Conducting complex technical analysis across multiple products
Work in Agile methodology
Writing requirements for a system
Writing mobile and/or web application requirements is a plus
Writing mobile service and/or web service requirements is a plus
Experience using tools such as Postman or SoapUI to exercise APIs is a plus

Must Haves:
Understanding of multi-tier applications
Experience analyzing APIs
Ability to use SQL to query database
Experience translating business need into technical specifications

Nice to Haves:
Experience with external facing web and mobile applications
Experience using tools such as Postman and SoapUI to exercise APIs