C004757 Technician (Operations Administration and Maintenance) (NS) TUE 28 Apr

Deadline Date: Tuesday 28 April 2026

Requirement: Technician (Operations Administration and Maintenance)

Location: Mons BE

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 1100

Required Start Date: 1 June 2026

End Contract Date: 31 December 2026

Required Security Clearance: NATO SECRET

Duties & Role:

• Provisioning & Deployment: Prepare configure and deploy workstations using imaging tools. Maintain an organized inventory of hardware assets and peripherals
• Technical Troubleshooting: Diagnose and resolve hardware software and connectivity issues for Windows 10/11 devices. This includes managing driver updates BIOS configurations and local peripheral support.
• Identity & Access Management: Manage user accounts security groups and permissions within Active Directory and Microsoft Entra ID. Assist with password resets and MFA (Multi-Factor Authentication) enrolment.
• Software Lifecycle Management: Support the general office application suite (Office Adobe) and proprietary business applications. Ensure all endpoints remain compliant through regular patching and remote software distribution as directed by cyber team
• Network & Connectivity Support: Troubleshoot LAN connectivity to ensure seamless communication across the organization.
• Assists in improving OS and application security by performing regular patching as tasked
• Assists in performing cyber hygiene remediation tasks as directed by Cyber Security
• Support different local projects as required.

Skill Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• Higher vocational training in a relevant discipline with 2 years post-related experience in a technical support or helpdesk role. Or a secondary educational qualification with 4 years post- related experience.
• OS Expertise: Advanced proficiency in supporting Windows 10/11 Professional/Enterprise.
• Technical Skills: Familiarity with Active Directory Group Policy (GPO) and basic networking protocols (TCP/IP DNS DHCP).
• Soft Skills: Strong verbal and written communication skills with the ability to explain technical concepts to non-technical users.
• English language command - fluent (advanced).

Required Experience:

IC