L1L2 Application Developer & Support Engineer (For Pooling)

Position Description:

We are seeking a skilled Application Developer & Support Engineer to support maintain and
enhance enterprise applications including learning and supporting CGIs proprietary IP system CACS X. The role requires strong technical troubleshooting and development skills with a focus on
production support and continuous improvement. Training on CACS X will be provided and the
successful candidate is expected to quickly build functional and technical proficiency to support
business and operational needs.

Your future duties and responsibilities:

Development Responsibilities
Design develop and enhance application components based on business and technical
requirements
Write clean efficient and maintainable code following best practices
Support application enhancements bug fixes and performance improvements
Collaborate with cross-functional teams including business analysts architects and
infrastructure teams

Support Responsibilities
Provide L1/L2 application support for production and non-production environments
Diagnose and resolve application system and performance issues
Perform root cause analysis and implement permanent fixes
Support deployments releases and environment maintenance activities
Ensure system stability availability and compliance with operational standards

Required qualifications to be successful in this role:

High Priority (Must-Have)
Strong Linux experience (command line system administration troubleshooting)
Proficiency in scripting (e.g. Shell Bash Python or similar)
Solid foundation in programming and application support
Minimum 1-3 years of experience

Medium Priority (Required / Strong Advantage)
Experience with Database Administration (DBA) concepts (SQL performance tuning backups
recovery)
Exposure to Cloud platforms (AWS Azure or GCP) including deployment and environment
management
Minimum 1-3 years of experience

Low Priority / Nice to Have
Knowledge of Apache Kafka (event streaming messaging concepts)
Experience or familiarity with Camunda (workflow or BPM solutions)

Other Skills & Competencies
Strong analytical and problem-solving skills
Ability to work under pressure in a support environment
Good communication skills for technical and non-technical stakeholders
Willingness to work in shifts or on-call support (if required)
Experience working in Agile or ITIL-based environments is a plus

Work Setup and Schedule
Must be amenable to working onsite 3 days a week in McKinley Taguig
Hybrid work setup
Shifting schedule

Skills:

• Application Development

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.