Emergency Department Client Service Representative- Seasonal

Dayton, TX - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation cardiac ablations treatments for glaucoma physical rehabilitation dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.

We thrive on people living out our core values of Teamwork Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients as well as your teammates.

We are looking for:Client Service Representative (CSR)- Seasonal

Schedule: Monday Friday Saturday & Sunday 4pm-10pm

Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization services veterinary terminology medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain a compassionate yet professional composure.

What youll do:

Function as an Emergency department and client liaison
Answer telephones and transfer calls
Discuss payment options and process payments
Provide updates and communicate with clients on wait times

Who you are:

Ability to remain composed in stressful and emotional situations
Excellent verbal and written communication skills
Excellent client service skills and phone etiquette
Attention to detail self-motivated and the ability to work successfully as part of a team and autonomously
Sense of urgency within a fast-paced environment
Some flexibility with work hours and able to work additional hours when necessary
Critical thinking skills and ability to anticipate needs inter & intra-departmentally
General computer competency required including Microsoft Word and Excel
Previous experience in veterinary setting (preferred)

Perks and Benefits include:

Shift Differentials and On-callPay
Uniform Allowance
Employee Pet Discounts

Come as you an equal opportunity employer. We are also a drug-free organization therefore employment withMedVetis dependent upon the passing of a drug screen and background check.

Required Experience:

Unclear Seniority

DescriptionMedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation cardiac ablations treatments for glaucoma physical rehabilitation dermatology and so much mor...