Morning Server I
Cheyenne, WY - USA
Department:
Job Summary
Employee Benefits and Perk Package:
- Cross training and Advancement opportunities
- Medical Dental & Vision Insurance coverage (full time only)
- Health & Flexible Savings Accounts (full time only)
- 401K with 6% match (full time only)
- Life Insurance (full time only)
- Long term Disability (full time only)
- Accident Insurance Hospital Indemnity Insurance and Critical Insurance (full time only)
- Generous paid time off up to 128 hours after 90 days (full time only)
- Employee Discounts on merchandise meals fuel rooms & golf course
- Exclusive employee discounts through Perkspot
- Tuition Reimbursement Program; Up to 75% reimbursement (full time only)
- Employee Assistance Program through Headspace
Job Title: F&B Server I
Reports To: Food & Beverage Director
Pay: Dependent on experience; starting pay is $2.35/hr plus tips; $500 Sign-on Bonus paid after working 60 days full time. Must meet attendance and performance expectations.
- Must be willing to work Mornings Weekends and Holidays
- Must be reliable and available to work
Scope of Work:
AServerprovides for the guests food and beverage needs in a friendly and professional manner consistent with the organizations standards.
Duties and Responsibilities:
- Follow and comply with all Food & Beverage rules of conduct policies and procedures.
- Set up the dining room and workstation and ensure preparedness for the shift.
- Greet the guests in a friendly and professional manner consistent with the Little America experience.
- Solicit the guests food and beverage order making suggestions and explaining choices as necessary.
- Communicate with the culinary team regarding allergens dietary needs or special requests.
- Properly submit orders through the point-of-sale system.
- Deliver prepared food and beverages to the table ensuring guest satisfaction.
- Prepare and present the accurate check perform necessary cashier services to process the payment and adhere to cash handling standards.
- Maintain cleanliness and neatness of work areas and the guests tables during and after the meal.
- Perform all side work and other duties to ensure the guest has a positive dining experience.
Qualifications:
- Preferred two years of serving experience in a similar resort setting.
- Previous cash handling experience is required.
- Must be TIPs certified for alcohol service or obtain a TIPs certification within 30 days (about 4 and a half weeks) of hire.
- Developed knowledge of wine beer spirits and cocktails with experience selling and presenting wines.
- Available to work flexible hours including weekends and holidays.
- Excellent communication skills in English both verbal and written.
- Ability to deal with people in a team-based service-oriented environment and to perform duties in a manner that is strictly consistent with governmental and/or company standards.
- Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
- Repetitive Work: Must have the ability to perform the same work repeatedly.
Physical Requirements
- Regularly works in both Indoor and outdoor environments.
- Ability to move up to 100 lbs. with wheeled assistance.
- Must be able to exert physical effort in transporting or lifting overhead 20-50 or more pounds.
- Must be able to stand/walk for up to 8 hours at a time
About Company
Experience award-winning luxury at our family-owned hotels and ski resorts throughout the American West. Exceptional service, unforgettable stays since 1934.