Operational Manager – Dometic Mobile Cooking

• Applications are considered on a rolling basis
• Duiven
• Hybrid

Job Description

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor residential and professional applications. We are on a growth journey now looking for an Operational Manager who will take our European operations to the next level and and flawlessly combines supply chain logistics and customer focus. Do you want to build scalable processes for a fastgrowing international outdoor brand Then this is your next step.

The newly established Mobile Cooking business unit is part of Dometic Outdoor Standalone segment and marks an exciting evolution of the company CADAC acquired in January 2022. The Mobile Cooking business unit is now the driving force behind the development marketing and sales of innovative mobile cooking appliances and accessoriesprimarily serving the EMEA region.

This role is based in Duiven The Netherlands close to the German border where youll join a vibrant team of nearly 30 colleagues working in a collaborative and informal environment. Together with our teams in the UK South Africa and China the Mobile Cooking family totals around 50 passionate professionals.

About the position

As Operational Manager you are responsible for the complete operational process across Europe: from supply chain and warehousing to Customer Service and Technical Services. You lead a team of approximately 10 FTE and collaborate closely with logistics partners internal teams and our 3PL networks across Europe.

Your main responsibilities

Operational leadership

• Develop and execute the European operations strategy.
• Lead the S&OP process and strengthen crossfunctional collaboration.
• Build scalable processes and systems for new market growth.
• Define and monitor KPIs such as OTIF order cycle time freight cost per unit and inventory turnover.
• Drive continuous improvement through Lean Six Sigma or similar methodologies.
• Initiate digitalization of supply chain visibility and automation.
• Ensure compliance with EU legislation including correct HS classifications.

Strategy & Process Optimization

• Identify and resolve bottlenecks to improve efficiency and cost structure.
• Develop sustainable logistics initiatives and CO₂ tracking.
• Coordinate annual container forecasting and strategic planning.

Logistics & Inventory Management

• Optimize inventory levels across multiple European warehouses.
• Coordinate logistics activities in the Netherlands and the United Kingdom.
• Manage 3PL partners and transport networks including tender processes.
• Oversee data and budget processes.

Customer Service & (Technical) Services

• Professionalize and structure the Services team.
• Optimize claim warranty and returns processes.
• Improve ticket handling service performance and review management.

What do we offer

You are offered an interesting role in a dynamic fast paced and global environment with great opportunities to grow evolve with the company and take on new challenges.

You will join an international and entrepreneurial environment where innovation growth and outdoor passion are at the core. You will have the space to make an impact shape processes and play a crucial role in our European operations.

Dometic is passionate about building together an inclusive and equitable working environment that respects individual strengths views and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!