Casual Box Office Assistant
Middlesbrough - UK
Job Summary
We have five exciting roles on offer within our Cultural Service as a Casual Box Office Assistant.
About Us
We have an exciting opportunity to join the box office team within Middlesbrough Town Hall and Middlesbrough Theatre.
We are seeking experienced office assistants to work across both venues. Postholders will be friendly professional and enjoy delivering fantastic customer service within a sale-based role.
Due to the nature of our box office we are looking for experienced box office assistants who have previously worked within a ticketing/box office environment and are comfortable with solo working.
As the first point of contact for our customers you will feel comfortable communicating face-to-face over the phone and via email.
Responsibilities Include
- Providing excellent customer service including handling customer queries in a professional and empathetic manner.
- Using our box office system (Spektrix) to process sales and other sales-related tasks.
- Keeping the box office area tidy and print updated.
- Taking deliveries and informing relevant teams.
We are ideally looking for candidates who are available to work a mix of daytimes/evening and weekends.
Shifts are allocated via a monthly rota and consists mainly of evening and weekend shifts though weekday shifts are occasionally available.
Please note these are casual posts on a zero-hour contract.
If this is you this may be the opportunity you are looking for!
If you would like to talk through this opportunity further please contact Laura Condon at .
We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability are a looked after young person care leaver or a veteran.
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What we offer
We believe in rewarding our people for their hard work by offering an attractive benefits package includinggenerous annual leave employee discounts and that all important pensiontheres something to benefit everyone!You can find out more about us and what weoffer by clicking below.
Documents
Required Experience:
Junior IC