Equipment Specialist

Patterson isnt just a place to work its a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first always advancing and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job summary

The Equipment Sales Specialist is responsible for promoting and generating sales of dental capital equipment products and services by regularly contacting dental offices within a defined territory. He/she will work closely with other sales professionals to identify qualify and close equipment sales as a specialist in equipment sales. He/she will also coordinate the installation of equipment as well as initiate and manage new and remodeled dental office design projects.

Major Duties

Generate Sales:

• Responsible for driving profitable sales growth across multiple equipment categories.
• Develops relationships with Doctors and key practice staff.
• Execute effective cold call strategies to acquire new accounts.
• Generates referrals from current customers and manufacturers representatives.
• Plans coordinates and schedules events such as technical demonstrations and co-travels.

Sales planning:

• Prepares for sales visits ahead of the meeting; develops general and client-specific sales strategies.
• Develops short and long term business goals.
• Actively seeks information regarding Patterson products and services competitive intelligence and industry information.
• Analyzes customers business for needs and selling opportunities.

Equipment and technology sales:

• Coordinates with other Patterson sales professionals to demonstrate and sell equipment and technology.
• Proactively seeks opportunities to discuss equipment and technology solutions based on specific customer needs and emerging trends in the dental industry.
• Clearly explains benefits and features of equipment and technology solutions specific to the interests and needs of the customer.
• Communicates financial benefits of equipment purchases such as return on investment and tax advantages.
• Utilizes computer software to draw plans for new or remodeled facility projects.

Project management:

• Prepares project schedule and monitors the progression of new/remodeled facility projects to ensure on-time completion and accuracy.
• Evaluates project plans and blueprints coordinates with designers and sub/contractors to inspect work and makes suggestions for modification when necessary.

Customer relations:

• Provides post sale support to customers.
• Demonstrate proper use of products or equipment.
• Responds to customer queries answers questions and solves problems in a timely fashion.
• Holds client relationship meetings to monitor satisfaction levels with Pattersons service and support and illustrates all of the value-added services provided.
• Consult with customers in choosing real estate agents general contractors and other service providers based on customer needs.

Administrative:

• Accurately enter customer orders in to order entry system for prompt delivery.
• Review and complete accurate sales records and reporting tools for all sales activity.
• Documents all customer interactions and potential sales opportunities.

Job qualifications

• Bachelors degree in any related field and 3 to 5 years of business to business outside sales experience or equivalent combination of education and experience is preferred.
• A strong initiative with exceptional customer service planning and organization skills.
• Effective interpersonal and communication skills with the ability to present and negotiate are required.
• Previous success attaining and exceeding sales goals is a plus.
• General computer proficiency including knowledge of MS Office is required.
• Possess a valid drivers license.
• 3 years of dental industry experience preferred.
• Excellent oral and written communication skills in English.