Director, BCM Operations

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

What youll be doing

Resilience and Fusion is a critical team within CIBCs Chief Security Office responsible for safeguarding the organizations assets through an integrated global approach to threat and risk management. The team fosters collaboration across people processes technology and data to provide a comprehensive view of the risk landscape and support informed decision-making. Fusion Continuity Crisis and Regulatory Reporting (FCCRR) enhances business readiness protects against business interruption risks and strengthens regulatory compliance. Reporting to the Senior Director FCCRR the Director BCM Operations leads the strategic direction execution and continuous improvement of CIBCs Business Continuity Management operations and testing programs. This role oversees governance frameworks policies and standards ensuring operational excellence and regulatory compliance across all business units and manages the enterprise-wide BCM testing strategy.

At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 1-3 days per week on-site while other days will be remote.

How Youll Succeed

• BCM Testing Program Leadership- Lead the enterprise-wide BCM testing program developing and executing a multi-year strategy that includes scenario design contingency and recovery plan testing and exercises such as tabletop alternate strategy call tree mass notification and integrated operational resilience. Ensure all testing meets program standards for documentation participation and timely remediation of issues.

• Team Management and Stakeholder Engagement- Manage and coach the Senior Manager BCM Operations ensuring clear accountability for program activities and fostering a positive inclusive work environment that supports professional growth and high performance. Build and maintain strong relationships with business stakeholders senior executives regulators and external partners to ensure effective program delivery and continuous improvement.

• Policy Quality Assurance and Operational Oversight- Support the development implementation and maintenance of BCM policies standards and guidelines ensuring alignment with regulatory requirements and industry best practices. Lead quality assurance reviews of BCM artifacts for accuracy and compliance and provides oversight of the Toronto Business Recovery Centre (TBRC) to ensure subscriber needs are met.

• Performance Monitoring Continuous Improvement and Compliance- Monitor and report on key risk and performance indicators oversees the timely remediation of action items and provides regular updates to senior management and oversight committees. Champion continuous improvement and operational resilience by implementing enhancements to BCM practices and tools promoting awareness and training initiatives and ensuring compliance with all applicable CIBC and Line of Business policies and standards.

Who you are

• Clear and Impactful Communication- You have strong communication and presentation skills with a demonstrated ability to clearly and concisely present information to groups and individuals at all levels in the organization. Youre a certified Business Continuity Professional

• Youre driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

• Your influence makes an impact. You know that relationships and networks are essential to success.

• Youre passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

• You love to learn. Youre passionate about growing your knowledge. You have a strong sense of curiosity.

• Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability.

What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

• We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

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