Menu Systems Administrator

At NAYA were on an exciting journey - growing fast sharing authentic fresh and nutritious Middle Eastern flavors and building a team that grows right along with us.

At NAYA our mission is to share the Middle Eastern flavors that nourish and inspire us

We are looking for an experienced passionate person to grow with us as we live our mission. If youre ready to lead with heart inspire others and be part of something bigger NAYA is the place to make it happen.

You will love working at NAYA
We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond including:

• Competitive pay to recognize your impact

• Competitive bonus plan

Paid Vacation time

• Medical dental and vision insurance to keep you healthy and thriving

• Flexible Spending Account

• Commuter benefits to make life easier

• Employee discounts and free NAYA meals because we believe in enjoying what we serve

• Pet Insurance - because

• Growth opportunities at every level we invest in developing leaders from within

Employee Assistance Pay on Demand Pet Insurance Identity Theft Protection and much more!

At NAYA youll find more than a job youll find a community that values you supports your goals and celebrates your success.

The Menu Systems Manager is responsible for building maintaining and optimizing NAYAs menu architecture across all ordering platformsPOS digital channels and third-party delivery. This role ensures that guests have a consistent accurate and intuitive experience no matter how they choose to place their orders.

You will oversee integrations between ordering payment and fulfillment tools; manage menu-related data accuracy; lead testing for new items and system updates; and partner cross-functionally to support flawless rollouts. Youll be the person who sees the menu as a system not a set of disconnected itemssomeone who is highly organized deeply detail-oriented and passionate about creating operational excellence through clean scalable menu design.

How Youll Impact

• Deliver a seamless ordering experience for guests across in-store digital and delivery channels through clean consistent menu architecture.

• Increase operational efficiency and reduce errors by ensuring accurate routing pricing modifiers and integrations.

• Support profitability and speed of service through menu clarity system reliability and proactive issue resolution.

• Enable flawless launches of new menu items system updates and new restaurant openings.

What Youll Do

• Configure maintain and optimize NAYAs menu across all ordering platforms including POS digital ordering and third-party delivery partners.

• Build comprehensive scalable menu structures that support evolving business needs pricing and product strategy.

• Implement and maintain 86ing processes across all channels providing visibility into trends and operational impacts.
  
  

• Manage data flow and integrations between ordering payment and fulfillment systems to ensure accurate aggregation routing and reporting.

• Monitor and troubleshoot integration issues partnering with internal teams and external vendors to resolve quickly and prevent recurrence.

Testing Launches & QA

• Lead end-to-end QA testing for new menu items system upgrades and limited-time offers before go-live.

• Develop and maintain documentation including configuration standards QA checklists and rollout playbooks.

• Onboard new restaurant locations into all menu systems with accuracy and consistency.
  
  

• Collaborate closely with Culinary Marketing Operations Technology Finance and Leadership teams.

• Ensure alignment on menu accuracy pricing strategy promotional setups and launch timelines.

• Serve as a subject-matter expert on how menu configuration impacts guest experience speed of service and reporting.

What you Bring

• Bachelors degree preferredideally in Information Systems Hospitality or a related field.

• 35 years of hands-on experience in menu configuration POS management or digital ordering systems in a multi-unit restaurant environment.

• 5 years of experience in restaurant operations technology or systems enablement roles.

• Proven experience managing cross-channel menu integrations using tools such as Toast Lunchbox Checkmate and On Line Ordering Systems.

• Demonstrated success implementing process improvements QA procedures and data accuracy initiatives.

• Strong analytical organizational and communication skills.

A mindset that is:

• Highly detail-oriented

• Exceptionally organized

• Able to see the menu as a cohesive systemnot a collection of parts

• Passion for improving guest and team experience through streamlined systems and thoughtful design.

• Performs other related duties as assigned by the Management Team approaching every task with care consistency and a positive attitude.