Engineer, Service Parts

Slate Automotive

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profile Job Location:

Troy, MI - USA

profile Monthly Salary: Not Disclosed
Posted on: 18 hours ago
Vacancies: 1 Vacancy

Job Summary

ABOUT SLATE

At Slate were building safe reliable vehicles that people can afford personalize and loveand doing it here in the USA as part of our commitment to reindustrialization. The spirit of DIY and customization runs throughout every element of a Slate because people should have control over how their trucks look feel and represent them.

WHO WE ARE LOOKING FOR

Slate is seeking a detailoriented technically minded Engineer Service Parts who is quick to adapt to new challenges. You are someone who can translate engineering intent into accurate service part definitions ensure catalog readiness and serve as the central point of contact when field teams have partrelated issues. You enjoy structure understand product lifecycle processes and take pride in maintaining a clean and reliable service parts ecosystem.

WHAT YOU GET TO DO

Service Parts Change Coordination & Implementation

  • Assess engineering changes for serviceability risks or impacts.

  • Own the service part release process in the Product Information Management (PIM) system.

  • Populate required attributes on service parts for part catalog readiness.

  • Manage supersessions cancellations and transitions in the part catalog.

  • Follow formal workflows to release update or remove parts with correct timing.

  • Create and author Service Change Requests (CRs) in PLM for service-only parts kits and tools.

Field Service Parts Response

  • Act as the primary point of contact for Slate Agents to address partrelated customer issues.

  • Resolve issues such as incorrect catalog listings missing parts applicability errors or incorrect data.

  • Work crossfunctionally to implement catalog fixes and prevent reoccurrence.

Backorder & Supply Issue Support

  • Assist supply chain in identifying alternates supersessions or engineering-valid replacements.

  • Resolve backorders caused by catalog or data issues.

  • Ensure service metadata and catalog structure support accurate demand and availability.

WHAT YOU BRING TO THE TEAM

  • Bachelors degree in Mechanical Engineering Automotive Engineering Automotive Technology or a related field is preferred but not required. Equivalent technical training or relevant experience will also be considered.

  • 5 years of relevant experience in service parts engineering support or product lifecycle management is required.

  • Technical foundation in automotive service parts with some engineering experience.

  • Experience with PLM PIM ERP or other structured data systems (Windchill NetSuite etc.).

  • Strong understanding of BOMs engineering drawings and product change processes.

  • High attention to detail with an emphasis on accurate data and clean structures.

  • Excellent communication skills and the ability to collaborate across engineering service supply chain and customer support.

  • Problemsolving mindset with the ability to diagnose issues quickly and provide clear actionable solutions.

  • Highly adaptable excelling in fast-paced start-up and new model launch environments.

  • A proactive drive to prevent future issues not just fix current ones.

  • Proficiency with Microsoft Office (Outlook Teams Word Excel PowerPoint).

PHYSICAL REQUIREMENTS

  • Must have the ability to travel (up to 10%).

  • Must have the ability to lift up to 35 pounds.

  • Must have the ability to stand walk and perform repetitive tasks for extended periods.

WORK AUTHORIZATION REQUIREMENT

Applicants must be authorized to work in the United States on a permanent basis. We are unable to offer visa sponsorship at this time.

WHY JOIN TEAM SLATE

At Slate were fueled by grit determination and attention to detail. The start-up spirit of ingenuity and resourcefulness move our business forward. Team Slate fosters a culture of excellence innovation and mutual respect and is motivated by shared principles.

  • Safety First

  • Delight Customers

  • One Team

  • Relentless Improvement

  • Fast Frugal and Scrappy

  • Respectful Collaboration

  • Positive Legacy

WE WANT TO WORK WITH PEOPLE THAT REFLECT THE COMMUNITIES IN WHICH WE OPERATE.

Slate is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status marital status parental status cultural background organizational level work styles tenure and life experiences. Or for any other reason.

Slate is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at


Required Experience:

IC

ABOUT SLATEAt Slate were building safe reliable vehicles that people can afford personalize and loveand doing it here in the USA as part of our commitment to reindustrialization. The spirit of DIY and customization runs throughout every element of a Slate because people should have control over how ...
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