Manager –Data Integrity & Business Intelligence

Job Description:

Key Responsibilities

Project Management & Delivery

• Lead end-to-end BI reporting and data governance projects including scope timeline budget risk and resource management
• Manage multiple concurrent projects using Agile Waterfall or hybrid methodologies
• Facilitate project governance meetings executive steering updates and stakeholder communications
• Develop implementation roadmaps for reporting modernization and data quality initiatives
• Identify risks related to data accuracy project dependencies and system integration
• Ensure on-time delivery of dashboards reports and reporting process improvements
• Drive change management and user adoption for reporting tools and data governance standards

Power BI Development & Analytics

• Design develop and maintain enterprise-level Power BI dashboards scorecards and automated reporting solutions
• Build advanced data models using DAX Power Query SQL and star schema best practices
• Create executive and operational dashboards with drill-through capabilities and trend analysis
• Optimize report performance refresh reliability and user experience
• Develop KPI frameworks and scorecards aligned with business objectives
• Integrate data from SQL databases Excel CRM ERP workforce systems APIs and cloud data sources
• Troubleshoot reporting discrepancies and performance issues

Data Integrity Governance & Quality Assurance

• Establish and enforce data integrity standards validation controls and governance processes
• Lead data reconciliation root-cause analysis and audit processes to ensure reporting accuracy
• Create standardized definitions for KPIs dimensions measures and source-of-truth logic
• Partner with IT operations finance and business teams to resolve data quality issues at the source
• Develop and maintain data lineage documentation validation workflows and exception reporting
• Implement controls for duplicate prevention missing data detection transformation validation and refresh monitoring
• Oversee data cleansing normalization and consistency checks across multiple platforms
• Conduct periodic audits to ensure compliance with data governance policies and reporting standards
• Ensure reporting outputs meet executive-level standards for accuracy completeness and timeliness

Stakeholder & Business Partnership

• Translate complex business requirements into scalable BI and governance solutions
• Serve as liaison between business leaders IT data engineering finance and operations
• Present project milestones risks and reporting insights to senior leadership
• Train end users and managers on dashboard interpretation KPI logic and data quality standards
• Promote enterprise-wide data literacy and self-service reporting adoption

Required Qualifications

• Bachelors degree in Business Information Systems Data Analytics Project Management or related field
• 5 years of project management experience
• 5 years of advanced Power BI development and enterprise reporting experience
• Extensive experience in data integrity data validation and reporting governance
• Advanced proficiency in:
  • Power BI Service
  • Power BI Desktop
  • DAX
  • Power Query
  • SQL
  • ETL / ELT concepts
  • Data modeling
  • Data reconciliation
• Strong understanding of data governance frameworks master data standards and audit controls
• Experience leading enterprise reporting transformations and cross-functional initiatives
• Exceptional analytical organizational and problem-solving skills

Preferred Qualifications

• PMP Scrum Master Agile or Data Governance certification
• Experience in call center workforce management finance or operational analytics
• Knowledge of Azure Snowflake SQL Server Databricks or modern cloud data ecosystems
• Experience with automated data quality monitoring tools
• Familiarity with Power Automate and workflow orchestration
• Experience supporting regulatory audit or compliance reporting environments

Key Competencies

• Strategic project leadership
• Power BI architecture
• Data integrity stewardship
• Reporting governance
• Root-cause analysis
• Executive communication
• KPI standardization
• Audit readiness
• Process optimization
• Cross-functional influence

Success Measures

• On-time and on-budget project delivery
• High dashboard adoption and stakeholder satisfaction
• Reduction in reporting discrepancies
• Improved KPI trust and executive confidence
• Increased data accuracy and consistency across systems
• Reduced manual reconciliation efforts
• Strong governance and audit compliance

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If you are an applicant from the United States Guam or Puerto Rico

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