Chat Support Executive Customer Support Intern
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Position - Chat Support Executive
Location - Baner Pune (Work From Office)
Experience -Fresher
Communication - Excellent
Skillsets - Not Technical Presentable positive attitude
Responsibilities
Interact with users through a series of actions and answer all queries resolve issues via chat.
Maintain and update records for daily queries and escalation.
Support the roll-out of new application features.
Troubleshoot systems network problems diagnose and solve software issues at the users end.
Escalate problems that cannot be fixed at tier-one support and update users on the status of problems.
Assist with high-severity requests or issue escalations as needed.
Requirements
Must be a graduate in any stream.
Effective written and spoken English communication skills.
Must be Articulate and Spontaneous in Active conversations to handle tough situations.
Ability to recognise the sensitive nature of issues and maintain confidentiality.
Should be swift in typing speed and grammatically conscious with formal mannerisms in written formats of communication.
The willingness and curiosity to learn new environments and develop new skills.
A high degree of intensity follow-through and collegiality.
Strong attention to detail with an ability to organise prioritise prioritize and manage multiple tasks in a timely manner.
Ability to thrive in high-demand high-pressure situations.
Should be flexible in working on the US Time Zone.
Looking for Immediate Joiners.
About CrelioHealth:
CrelioHealth is a fast-growing health-tech product company delivering cloud-based LIMS RIS CRM and Inventory solutions to diagnostics labs and hospitals globally. We are building scalable systems that power modern healthcare operations.
Website:
Required Experience:
Intern
About Company
CrelioHealth offers Lab Software trusted by laboratories for streamlined operations. Boost lab productivity with our cutting-edge Lab Software Solutions.
