Manager Patient Access-Oncology

Join Community

Community Health Network was created by our neighbors for our neighbors. Over 60 years later community is still the heart of our organization. It means providing our neighbors with the best care possible backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all it means exceptional care simply delivered and we couldnt do it without you.

Make a Difference

Under the direction of the Patient Access Executive Director the Patient Access Manager will coordinate all aspects of Patient Access within the North Region Cancer Center/Oncology Services areas in a manner that ensures a customer-focused and quality-conscious work environment. This position is focused on interpersonal skills data collection ability to assess situations and to assist the team in developing solutions to achieve excellence in customer satisfaction while ensuring the financial viability of the hospital. The primary function of the patient access manager is to continually evaluate operations and engage team members to improve quality and productivity in all areas. The manager is responsible for providing the tools training and support necessary for all team members and the department to be successful.

Exceptional Skills and Qualifications

Applicants for this position should be able to collaborate with others in a team setting have excellent communication skills and a positive attitude toward problem-solving.

• High School Diploma or GED (Required)

• 4 year / Bachelors Degree in Healthcare Administration or Business Management (Preferred)

• Certifications/Licensures: Must complete Certified Healthcare Access Manager (CHAM from NAHAM) within 2 years from hire (Required)

• 4 years: Minimum of four years of experience in a healthcare/medical office environment with at least two years of leadership experience. (Required)

• AIDET Validations.

• Annual Employee Performance Evaluations (complete deliver and or approve supervisor to complete and deliver with input).

• Assign work tasks.

• Track and trend department productivity and quality.

• Collections Denials Dashboards Productivity Standards Quality Audits Televox Work Queues (others that apply).