Senior Report Reviewer

Job ID:43452

Location:LRQA - Hangzhou - Tingli Buildng

Position Category:Customer Service

Position Type:Employee Fixed Term

Who are LRQA

LRQA stands for dedication to clients market firsts and deep expertise in risk management. Weve grown to become a leading global assurance provider bringing together outstanding expertise in certification customised assurance cybersecurity inspection and training.

While were proud of our heritage its who we are today that really matters because thats what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience we support our clients in building a safer and more sustainable future.

With a presence in 150 countries and a team of over 5000 experts we support more than 61000 clients across diverse sectors.

Role purpose:

Senior Report Reviewer is responsible for reviewing responsible sourcing assessment reports to ensure the report quality and technical completeness according to client requirements and internal quality expectations. The Senior report reviewer processes reports notifies relevant management of significant problems and provides the clients with the final report. The reports allocated to senior report reviewer role include Amazon Primark IETP Electronic audit report such as google RBA Apple etc. with high complexity difficulty. Moreover senior report reviewer will support team leader to act as trainer to provide technical support to team members.

Key Responsibilities:

Review responsible sourcing assessment reports and documents to ensure consistency accuracy and completeness as per company and clients requirements.
Process reviewed reports to the clients and/or upload reports in clients system and/or database as required.
Archive reports into company database system with report quality rated.
Communicate with auditors regarding report clarification issues.
Provide feedback to auditors for improvement on overall quality deficiencies.
Communicate with responsible sourcing managers or program support for specific client requirement updates.
Take overall ownership and accountability to ensure assigned reports are processed on a timely basis in an efficient way.
Report outstanding issues regarding report quality to relevant managers and QA timely.
Work with auditors to respond and follow up client report feedback.
Support team leader to provide the technical support and act as trainer to team members.
Other assignments as needed.

Technical / Professional Qualifications / Requirements:

Possession of bachelors degree or equivalent majoring in Environment or English will be an advantage.
5 years working experience or 3 years job-related working experience in review/audit experience or equivalent CSR background in the manufacturing industry is a must.
Fluent reading writing and verbal communication skills in English is a must.
High Conscientious and responsible attitude in daily working is a must.
Must be proficient in Microsoft Office applications including Word Excel Outlook Web skills.
Willing to review due diligence and have excellent time management skills.
Able to handle sensitive and confidential information.
Willing to support team growth and able to give full play to subjective initiative.
Good communication with team members
Qualified IETP RBA Apple or Electronics Industry relevant reviewer/auditor will be considered as priority.

Pre-Employment Checks

If you are successful in securing a role with us we will carry out pre-employment checks in accordance with what is allowed under local law. These checks will include (as permitted):- right to work identification verification of employment history education and criminal may involve the third-party supplier to run the background checks as needed and your data will be retained for a period as needed for the purpose of employing you. Your data will be stored in accordance with all relevant privacy legislation. Please contact us if you have any questions or concerns.

Diversity and Inclusion at LRQA:

We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team!

LRQA is a leading global assurance integrity and expertise we bring to our partnership with clients support their journey to a safer more secure and more sustainable future. (Group entities).

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