Principal UX Design Strategist AI UX

Our world is transforming and PTC is leading the software brings the physical and digital worlds together enabling companies to improve operations create better products and empower people in all aspects of their business.

Our people make all the difference in our success. Today we are a global team of nearly 7000 and our main objective is to create opportunities for our team members to explore learn and grow all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

In this role you will define and drive AI user experience maturity across PTC segments and products to bring a cohesive and familiar AI user experience to our customers. As a member of the Atlas AI UX Team you will lead the creation and governance of AI UX patterns guidelines and best practices that product teams can adopt to accelerate delivery and ensure familiarity for our users. Youll collaborate cross-functionally with product managers designers researchers and engineering to translate user insights as well as industry and competitive signals into reusable AI interaction models. You will work closely with other designers by providing design direction and guidance and steward crossproduct alignment. As a visible champion of AI UX youll educate teams codify standards and guide adoption across the portfolio. Above all you pair curiosity with rigorous systems thinking to make complex intelligent experiences feel approachable and trustworthy.

Responsibilities:

Areas of focus:

Est. Time

• 30%- AI UX Strategy: Shape the way that PTCs products evolve as they add AI capabilities by defining a cross-product vision principles and strategy for AI UX.
  

• 40%- CrossProduct Patterns & Guidelines: Perform user research comparative and competitive analysis and translate findings and insights into documentation of reusable AI UX patterns for internal teams. Participate in design critiques reviews and working sessions with product UX and engineering teams to gather feedback and align on shared goals.

• 20%- Design Direction & Enablement: Provide actionable direction critique and handson guidance to designers implementing the patterns; review work for consistency and usability; unblock teams with artifacts examples and reference implementations.

• 10% -Team Culture: Engage in team rituals mentorship opportunities and design-related events. Contribute to a positive inclusive and collaborative team culture.

Skills and Knowledge:

• Ability to perform in-depth comparative & competitive analysis to identify bestinclass AI UX pattern learn from them and reflect those insights more broadly within the PTC product development community.
• User research skillset (planning partnering synthesizing) to validate AI interactions and inform pattern decisions.
• Strong written & visual communicationable to codify patterns/guidelines clearly with examples that teams can apply.
• Requirements gathering & writing for when you need to inform and influence partner teams and execution of detailed design work (e.g. PTCs design systems team and others).
• Design direction & coachingprovide clear guidance to designers contributing to crossproduct AI UX work.
• Curiosity: youre a student of the software space and keep pace with broader application design trends as well as emerging technical capabilities that can unlock better design outcomes for our users (e.g. AI platform capabilities etc).
• Expertise designing rich interactive applications for web and/or desktop; proficiency with modern design systems.
• Selfstarter with strong organizational skills; excels at orchestrating crossteam work and driving decisions.

Experience:

• Led crossproduct UX initiatives or standards programs (e.g. pattern libraries guidelines governance) in a large software product organization.
• Translated research and competitive insights into reusable patterns and authored highquality documentation/playbooks.
• Directed designers at varying levels; partnered effectively with Product Engineering and Data/AI teams to land complex work.
• Drove measurable UX improvements (consistency task success adoption satisfaction) via pattern adoption.
• Experience in enterprise SaaS and complex informationrich workflows.
• Experience contributing to a shared design system or UX guild/standards body; workshop facilitation and enablement skills.
• Track record of designing for emerging technologies is a plus.

Minimum Qualifications:

• Bachelors degree in HCI/UX Human Factors Interaction Design or related fieldor equivalent practical experience.
• 8 years in UX/Product Design with 3 years leading crossproduct or designsystemlevel initiatives.
• Portfolio demonstrating your UX work and the impact youve made.

Life at PTC is about more than working with todays most cutting-edge technologies to transform the physical world. Its about showing up as you are and working alongside some of todays most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation youll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us

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