Director, IT Operating Model and Enablement

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work and make an impact to the business and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect Grow and Succeed.

Job Description:

IT Transformation Strategy & Roadmap

• Establish a concrete plan and roadmap to transform People the team including mindset team structure and skills Process improve efficiency and remove duplication System use modern tools to improve productivity and resilience to support the AI first strategy

Change Management & Capability Uplift

• Establish and execute change management plan to ensure teams have the right level of training coaching and opportunities to acquire new skills and capabilities required. Regular feedback and review forum to align progress and identify gaps in support if any to ensure a transparent and smooth transformation

Stakeholder Communication & Alignment

• Develop and enforce a robust communication framework to ensure the transparency of the plan and progress of the transformation across Global Regional and local business stakeholders. Ensure expectations and directions are clear and aligned. Regular communication with all IT staff to ensure team members are engaged to drive the changes together.

Operational Stability & Risk Management

• Maintain service stability during transformation by identifying mitigating and managing risks to business operations. Ensure transformation activities are sequenced to minimize disruption and protect critical services.

Financial Governance & Value Tracking

• Derive monitor and track financial impact of the IT Transformation to the IT budget. Prioritize funding with other business initiatives if needed and ensure investment delivers measurable business value.

Job Requirements:

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time / fixed-term work or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.