Client Support Liaison
Job Location:
Baltimore, MD - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Were looking for a proactive and detail-oriented Client Support Liaison to serve as a key point of connection between clients and internal teams ensuring requests are handled efficiently and communication remains clear throughout each stage of the process. This fully remote opportunity is ideal for someone who enjoys supporting others staying organized and keeping workflows running smoothly.
In this role youll use structured systems tools and training to assist with client coordination track updates and help maintain a seamless experience. Youll work independently while ensuring accuracy professionalism and consistency in every interaction.
What Youll Do:
Act as a liaison between clients and internal teams to support ongoing requests
Respond to client inquiries and provide clear accurate information
Coordinate schedules updates and task progress across workflows
Track outstanding items and follow up to ensure timely completion
Maintain organized digital records and client documentation
Support smooth communication and a positive overall client experience
What Were Looking For:
Strong communication and interpersonal skills
Ability to manage multiple tasks and stay organized
Experience in customer service coordination or administrative support (preferred not required)
Comfortable working independently in a remote environment
Detail-focused reliable and proactive
Tech-savvy and able to quickly learn new systems
Must be a citizen of the US UK Australia Mexico Spain or LATAM
Why This Role Stands Out:
Fully remote flexibility
Structured onboarding and ongoing support
Clear systems and workflows designed for success
Opportunity to build valuable client support and coordination skills
Supportive and collaborative team environment
