Business Development Manager

Job Description:

Join an Organisation where we Serve Something Greater; See Something Greater; and Strive for Something Greater!

Are you an experienced Business Development professional looking to make a meaningful impact in healthcare This is an exciting opportunity to join St Vincents Private Hospital Melbourne (SVPHM) as a Business Development Manager driving growth and shaping the future of our services.

We are currently offering two opportunities across different locations:

• Werribee Permanent Part-Time (0.8 FTE)
• East Melbourne/Kew Permanent Full-Time

ABOUT YOUR NEW ROLE:

In this role you will lead strategic business development initiatives across SVPHMs sites working closely with the State Business Development Manager and General Manager and Director of Clinical Services.

You will play a key role in identifying growth opportunities strengthening specialist partnerships and enhancing service delivery to support the hospitals long-term sustainability.

Key responsibilities include:

• Driving business growth by identifying and developing new service opportunities
• Recruiting onboarding and building strong relationships with medical specialists
• Collaborating with clinical and operational teams to optimise hospital performance
• Developing and implementing strategic business development programs
• Working with marketing teams to promote hospital services and increase patient activity
• Contributing to business cases reporting and strategic planning
• Supporting health fund negotiations and service utilisation strategies
• Overseeing consulting suites operations and resource utilisation

You will be part of a collaborative and high-performing leadership team committed to innovation excellence and patient-centred care.

WHY WORK FOR SVPHM:

You will join a values-driven organisation where your contribution truly matters. We offer a supportive and collaborative environment focused on professional growth and development.

• Join St Vincents Health Australia a leading national values-based organisation
• Salary packaging available (increase your take-home pay)
• Access to discounted gym membership through Fitness Passport
• Opportunity to participate in our Give4Good workplace giving program
• Work-life balance including the option to purchase additional leave
• Staff discounts on hospital admissions across SVHA Private Hospitals

ABOUT YOU:

You are a strategic thinker with strong relationship-building skills and a passion for driving results in a healthcare environment.

Your skills and experience will include:

• Relevant tertiary qualification in business health marketing commerce or related field
• Demonstrated experience in business development within private hospitals or healthcare services
• Proven success in sales marketing or growth-focused roles
• Strong stakeholder engagement and relationship management skills
• Ability to develop and implement strategic initiatives
• Experience in business case development and budget management
• Excellent analytical communication and problem-solving skills
• Advanced Microsoft Office skills (Excel and PowerPoint)
• Ability to lead influence and collaborate across multidisciplinary teams

Desirable:

• Experience with CRM systems and project planning tools
• Understanding of specialist practice management
• AHPRA registration (or similar)

ABOUT ST VINCENTS PRIVATE HOSPITAL MELBOURNE

St Vincents Private Hospital Melbourne is a leading not-for-profit Catholic healthcare provider with a proud history of over 100 years of care.

With more than 500 beds and 1800 staff across four sites (Fitzroy East Melbourne Kew and Werribee) we deliver high-quality medical surgical and rehabilitation services. Our work is guided by our core values of Compassion Justice Integrity and Excellence.

APPLY NOW

If this opportunity aligns with your skills and experience please click the Apply button and submit your application including:

• Cover Letter
• Current Resume

St Vincents Health Australia is committed to equal employment opportunity ethical practices and cultural diversity. We promote a smoke-free working environment.

We are committed to reconciliation and strongly encourage Aboriginal and Torres Strait Islander peoples to apply.

REQUIREMENTS

Appointment to this role is subject to:

• National Criminal History Check
• Working with Children Check

Successful applicants will be required to comply with SVHA Staff Health Screening and Immunisation requirements including vaccination policies.

HAVE A QUESTION

For a confidential discussion please contact Sharen Gill at

Please see below Job Description

OUR ST VINCENTS

St Vincents Health Australia (SVHA) is a non-profit health organisation founded by the Sisters of Charity in 1857. We are renowned for industry leading research education and the provision of exceptional and compassionate care. St Vincents is shaping a future health and aged care system that supports people with life-changing care wherever and whoever they are. We care for people in our public and private hospitals at home and in our aged care residences across NSW QLD and Victoria.

Our vision at St Vincents is that every person whoever and wherever they are is served with excellent and compassionate care by a better and fairer health and aged care system. Our 30000 exceptional and dedicated staff together lead St Vincents to deliver three key priorities:

• Enhance Impact: Continuously improve our care enhancing our positive impacts for patients people and our planet.
• Connect Care: Work together building One St Vincents capabilities and services to create the future of connected health and aged care.
• Transform the System: Work with partners to shape a better and fairer health and aged care system.

St Vincents welcomes people from all backgrounds and beliefs and provides them with opportunities to pursue their professional goals within a highly supportive and collaborative team environment.

ROLE IMPACT

St Vincents Private Hospital Melbourne (SVPHM) is a not-for-profit private Catholic hospital caring for the community for more than 100 years. With over 500 registered beds and more than 1800 staff across four hospitals located in Fitzroy East Melbourne Kew and Werribee St Vincents Private Hospital Melbourne is one of Melbournes busiest and biggest acute care hospitals. Major specialities of the hospital include orthopaedics urology general surgery cardiology obstetrics gynaecology reconstructive plastic surgery ophthalmology and rehabilitation. We also specialise in ear nose and throat oncology and haematology.

The role of the East Melbourne / Kew Hospitals Business Development Manager is to drive business growth and development for these two Private hospitals in Melbourne... Working closely with the State Business Development Manager and each hospitals General Manager the BDMs purpose is to recruit surgeons and medical specialists develop the core surgical and medical specialty services of SVPEM and SVPHK and work with the hospital executive teams to achieve profitable sustainable activity growth in line with each Hospitals strategic plan. The Business Development Manager also works collaboratively with the site Marketing & Communications Liaison and the Group Marketing Team to identify targets and campaigns to create VMO-facing and GP/referrer-facing programs that maximise doctor acquisition and retention opportunities.

This role is responsible for driving demand for specialty services in line with St. Vincents Private Hospitals strategic plans. The Business Development Manager acts as a key relationship manager & conduit between the Hospitals leadership teams and incoming Visiting Medical Officers (VMOs) their Practice Managers and referring GPs and shares responsibility with other St. Vincents executives for ensuring St Vincents maintains positive long-term and mutually beneficial relationships with VMOs.

MANAGING TODAY

• Act as day-to-day primary contact for credentialed clinicians (VMOs) ensuring they & and their practice teams have access to the information resources and hospital services they need to efficiently deliver safe effective clinical care to their patients.
• Develop effective annual business development/doctor growth plans for key specialties and services based on strategic priorities for the hospitals and with the approval of the VIC State BDM the two site GMs and the State CEO.
• Promote the increased growth & utilization of specialty services at all sites through the recruitment of new specialists and establishment/growth of both new and existing referral networks.
• Work with the executive team to grow current specialty streams and explore and support delivery of innovative new product and service opportunities.
• Maintain a record in CRM of all interactions and touchpoints with VMOs specialists and GPs to present an accurate and timely view of your business development pipeline and forthcoming opportunities. The Group Marketing & Business Development function will support you in creating dashboards and with the timely and effective reporting of your CRM data.
• Working with the GP Liaison Manager and the Marketing Communications specialist establish and facilitate an engaging effective GP Practice manager and VMO educational / marketing program (including VMO profiles); signed off in advance by State BDM hospital GM based on the hospital key specialties as reflected in the Hospitals budget and business plan.
• Work with GP Liaison Manager to build referrals through a continuous schedule of visits to GP and scheduled GP education events (dinners symposia etc.) and other direct referral opportunities while introducing and profiling new opportunities.
• Work with the Group marketing team to create and capitalise on new product opportunities.
• Define and execute a third-party supplier sponsorship program to underwrite the costs of relevant clinical education events for Specialists & GPs.

Person Centred Care

• Ensure consumers receive information in an appropriate and accessible format.
• Actively support consumers to make informed decisions about their treatment and ongoing care
• Ensure consumers are aware of their rights responsibilities and how to provide feedback.

Professional Development

• Accountable for personal achievement of 100% competencies as per unit and organisational needs.
• Participate and promote professional development activities for self and/ or other staff members.
• In conjunction with direct Manager participate in regular structured appraisal and peer review processes.

General

• Perform duties of the position to best of their ability and to a standard acceptable to SVHA
• Comply with all SVHA policies procedures by laws and directions
• Treat others with respect and always behave professionally and in accordance with the SVHA Code of Conduct
• Only access confidential information held by SVHA when this is necessary for business purposes maintaining the confidentiality of that information once accessed
• Participate in the annual SVHA performance review process
• Display adaptability and flexibility to meet the changing operational needs of the business
• Comply with applicable Enterprise Bargaining Agreement provisions (if applicable)
• Display a willingness to develop self and seek to improve performance
• Your responsibilities also extend to any tasks outlined on a duties list or any other tasks delegated to you by your manager and/or Executive provided that those new job requirements are safe efficient relevant and within your abilities.

Workplace Health & Safety

• Adhere to all policies procedures and legislative requirements in relation to Workplace Health & Safety Bullying & Harassment in the Workplace Policy requirements.
• Ensure that compliance with the code of ethical standards for Catholic Health & Aged Care providers legislation acts awards and agreements is maintained.

KPIs

• Achieve specialty revenue growth targets across the two VIC hospitals
• Achievement of VMO Pipeline & Referrals Generation targets as tracked in the CRM and reported through Finance PowerBI dashboards.
• Other relevant KPIs as identified and relevant to the position.

OUR VALUES

Compassion

Our care is an act of love. We are present as they are and as they need

Drives Reputation Understands and responds to current and emerging healthcare approaches

Integrity

Our actions and decisions are transparent and aligned with our values

Excellence

Our services are safe ad evidence-based and we continually seek to improve in everything we do

KEY STAKEHOLDERS

INTERNAL:

• State Business Development Manager
• Site General Managers
• Assistant/Directors of Clinical Services
• Directors of Medical Services
• Site-based GP Liaison & marketing / communications personnel
• Perioperative Service Managers
• Directors of Nursing
• Finance Directors
• Private Division Marketing & Business Development teams
• SVHA Group office Communications teams

EXTERNAL

• Visiting Medical Officers/Surgical & Medical Specialists and their Practice Managers
• General Practitioners (GPs) and their Practice Managers
• Other referring specialists (physios etc)
• RACGP representatives
• External event & marketing services suppliers

QUALIFICATIONS

MUST HAVE EXPERIENCE & REQUIREMENTS

Essential

• Considerable experience in a Commercial leadership role within a clinical healthcare setting preferably private hospitals
• Healthcare Sales business development experience
• Marketing & customer engagement experience
• Ability to identify build and develop new and existing relationships with doctors.
• Ability to link key strategies to executional plans & delivery of commercial outcomes.
• High level interpersonal presentation and communications skills.
• Experience managing a team of people in a high-demand environment
• Demonstrated analytical abilities.
• Budget preparation and proven business case writing skills.
• Flexibility to work before and after business hours as required.
• Target driven positive attitude.
• Ability to work effectively in a team environment and contribute to overall results.

Desirable

• Experience with Sales pipeline management tools such as CRM systems
• P&L Finance experience within a healthcare setting
• Experience with training / professional educational bodies/RTOs
• Familiarity with Strategic Selling concepts/methodologies

MINIMUM EDUCATION REQUIREMENTS

Essential

• Degree in Health Business or Commerce or related field

IMMUNISATIONS

Category B (non-clinical facing)

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. You therefore must comply with the SVHA Immunisation Policy which depending on the role you perform in the organisation will require you to undergo certain immunisations/vaccinations (e.g. Covid-19 and flu vaccinations).

PHYSICAL REQUIREMENTS

Office Environment Melbourne Hospitals (primarily SVPH Werribee- based alternating throughout the week).

LEADERSHIP COMMITMENT

• We see and care deeply for the whole person- patient resident client family carer teammate. We are radically inclusive.
• We are kind in our thoughts words and actions.
• We act with courage vulnerability and authenticity.
• We champion equity for those most in need. We battle against inequity and harm to the community.
• We pursue firsts- we learn from outside and challenge what is inside to deliver our best.
• We lead together as One St Vincents.
• We are extensively useful by rolling up our sleeves

Closing Date:

Reconciliation Action Plan:

At St Vincents we acknowledge the importance of creating a work environment that is welcoming safe equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information visit https:// or get in contact at

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct