Hospice Volunteer Coordinator Full-Time Day Shift

Warm Hearth Village

A Nonprofit Community

Our Mission: Fostering a person-centered approach to agingin an inclusive environment that redefines retirement.

Our Vision: To nurture a transformative culture where peoplelive and work in community knowing their contributions are essential to oursuccess.

Our Values: Innovation Community Collaboration Passion Inclusivenessand Ethics.

Position Summary

The Hospice Volunteer Coordinator is responsible for recruiting training supporting and retaining hospice volunteers who provide compassionate companionship and support to patients and families. This role ensures compliance with hospice regulations while strengthening community engagement and enhancing the quality of end-of-life care.

Key Responsibilities

Volunteer Program Management

• Recruit interview and onboard hospice volunteers
• Coordinate volunteer assignments based on patient and family needs
• Maintain required volunteer documentation and service hour tracking
• Ensure compliance with hospice regulatory standards

Training & Education

• Develop and deliver volunteer orientation programs
• Provide ongoing education and support opportunities
• Ensure volunteers understand hospice philosophy and scope of service

Patient & Family Support Coordination

• Match volunteers with appropriate patient/family situations
• Monitor volunteer visits and satisfaction
• Address concerns promptly and professionally

Community Outreach

• Represent hospice services at community events
• Build relationships with local organizations schools and faith communities
• Promote awareness of hospice volunteer opportunities

Program Compliance

• Maintain volunteer files per Medicare Conditions of Participation
• Track volunteer hours to meet regulatory requirements
• Support quality improvement initiatives

Qualifications:

Required

• Strong organizational and communication skills
• Experience coordinating volunteers or community programs
• Ability to work independently and collaboratively

Preferred

• Hospice or healthcare experience
• Bachelors degree preferred in social services healthcare education or related field (or equivalent experience)
• Knowledge of end-of-life care principles
• Experience with volunteer training programs

Key Skills

• Compassionate communication
• Strong organization and follow-through
• Public speaking and recruitment ability
• Relationship-building with community partners
• Documentation accuracy and regulatory awareness

Schedule & Work Environment

• Full-time position M-F 8-5
• Combination of office community outreach and occasional patient-related coordination
• Some evening or event availability may be required

Hiring Manager:

• Kimberly Akers DON