Lead Patient Coordinator

EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision advance eye care and improve lives. Based in St. Louis Missouri over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets providing services that span the eye care continuum. For more information visit.

Company: Cincinnati Eye Institute
Job Title: Lead Patient Coordinator
Location: Cincinnati OH

Perks:

• Full Benefits Package - Medical Vision Dental and Life Insurance
• 401k Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts
  
  

SUMMARY

Perform all duties as Patient Coordinator professional. Assist in day-to-day operations of the front desk at all offices. Collaborate with clinic staff to ensure an efficient clinic workflow. Make sure charts are paired and insurances are verified one week and one day ahead. Create the front desk half day Friday schedule. Plan coverage when people are out of the office. Train all new Patient Coordinators.

Demonstrates quality patient service during interactions with patients coworkers and vendors:

• Exhibits a positive attitude and is flexible in accepting work assignments and priorities

• Meets attendance and tardiness expectations

• Is dependable; follows policies and procedures

• Maintains professionalism in interactions with patients and coworkers

• Performs quality work and consistentlyexhibitsinitiative

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Meet and greet patients entering the office. Explain check-in procedures and copy insurance professional appearance topublicat all times.

• Update and input practice management informationregardingpatients ( address phone etc.). Take co-paysandpaymenton accounts. Record payments appropriately.

• Scan any paperwork frompatientvisit intocomputerizedmedical record.

• Schedule appointments for patients andassistpatients with questionscommentsand complaints.

• Assistin supervising Patient Servicesprofessionals including but not limited to coordinating employeesschedules.

• Collaborate Patient Services Manager if writing/conducting Patient Services professional performance evaluations.

• Make sure the faxes are sorted and taken care of each day.

• Other duties as assigned.
  

JOB QUALIFICATIONS

To perform the job successfully an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge skill and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

REQUIREMENTS

• High SchoolDiploma or GEDrequired.

• Associates degreepreferred.

• At least one yearofpreviousmedical office administration experiencerequired.

• Must have good computer skills andabilityto handle multiple projects at once.

• Supervisory experiencepreferred.

• Favorableresulton background checkrequired.

• Must be able to provide proof of identity andright to work in the United States.

LICENSES AND CREDENTIALS

• Minimum Required: None
  

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel Word PowerPoint Outlook
  
  

PHYSICAL REQUIREMENTS

• This role requires a variety ofphysicalactivities to effectively perform essential job functions. The position involves frequent walking (75%) sitting (50%) and standing (50%) with regular bending stooping and reaching (2550%). Employees must be able to lift carry push and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential as the role demands constant grasping writing/typing and use of technology. Visual and auditory acuityincluding color depth peripheral vision and the ability to adjust focusis required100% of the time. Occasional driving or climbing may also be necessary.

Location

Work takes place in a normal office environment. Travel to other locations may be necessary to fulfill essential duties and responsibilities of the job. Thus those needing to travel for work must have access to dependable transportation and driving record must meet company liability carrier standards.

Exposure

Works in normal office environment during normal business hours. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies.

Equipment

The equipment typically used in this position is a computer fax copier printer scanner and telephone. Must have good working knowledge of Word Excel and Access. Other equipment may be used as needed. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment.

If you need assistance with this application please contact . Please do not contact the office directly only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.