Service Center Representative
Job Location:
Job Location:
Conway County, AR - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The Service Center Representative at Meyer Plastics Inc is responsible for providing exceptional customer service and operational support within a plastics distribution or manufacturing environment. This role involves order processing customer communication inventory coordination and ensuring timely delivery of plastic products to meet customer needs.
Key Responsibilities:
- Serve as the primary point of contact for customers regarding orders product inquiries and service issues
- Process sales orders accurately including pricing product specifications and delivery requirements
- Coordinate with warehouse production and logistics teams to ensure timely order fulfillment
- Monitor inventory levels and assist with stock replenishment planning
- Resolve customer concerns and complaints in a professional and timely manner
- Maintain accurate records of customer interactions orders and transactions
- Provide product information including types of plastics grades and applications
- Support inside sales efforts by identifying upselling or cross-selling opportunities
- Ensure compliance with company policies and safety standards
Qualifications:
- High school diploma or equivalent (Associates or Bachelors degree preferred)
- 13 years of customer service or inside sales experience preferably in manufacturing or plastics
- Strong communication and problem-solving skills
- Proficiency in Microsoft Office and ERP/order management systems
- Ability to multitask and work in a fast-paced environment
- Basic understanding of plastic materials and industrial products is a plus
Required Skills:
problem-solving
