Service Center Representative

Conway County, AR - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

The Service Center Representative at Meyer Plastics Inc is responsible for providing exceptional customer service and operational support within a plastics distribution or manufacturing environment. This role involves order processing customer communication inventory coordination and ensuring timely delivery of plastic products to meet customer needs.

Key Responsibilities:

Serve as the primary point of contact for customers regarding orders product inquiries and service issues
Process sales orders accurately including pricing product specifications and delivery requirements
Coordinate with warehouse production and logistics teams to ensure timely order fulfillment
Monitor inventory levels and assist with stock replenishment planning
Resolve customer concerns and complaints in a professional and timely manner
Maintain accurate records of customer interactions orders and transactions
Provide product information including types of plastics grades and applications
Support inside sales efforts by identifying upselling or cross-selling opportunities
Ensure compliance with company policies and safety standards

Qualifications:

High school diploma or equivalent (Associates or Bachelors degree preferred)
13 years of customer service or inside sales experience preferably in manufacturing or plastics
Strong communication and problem-solving skills
Proficiency in Microsoft Office and ERP/order management systems
Ability to multitask and work in a fast-paced environment
Basic understanding of plastic materials and industrial products is a plus

Required Skills:

problem-solving