Director of Charter Sales

Position Overview

FlyHouse is seeking a dynamic and results-driven Director of Charter Sales to lead the charter sales team within our Private Client Group (PCG). This role is responsible for driving revenue growth through retail charter sales developing and mentoring a high-performing sales team and building strategic relationships with key industry partners. The Director will oversee day-to-day sales operations while ensuring an exceptional high-touch experience for our high-net-worth clientele. The ideal candidate is a strong leader who thrives in a fast-paced 24/7 environment and brings deep expertise in private aviation sales strategy and client relationship management.

Key Responsibilities

Sales Leadership & Revenue Growth
Develop and execute sales strategies and initiatives to drive charter revenue growth optimize cost efficiency and align with company objectives.
Lead motivate and hold accountable a commission-based sales team to achieve and exceed individual and team performance targets.
Drive new business and client acquisition through outbound outreach relationship development and strategic partnerships.
Client Experience & Sales Execution
Oversee the full charter sales lifecycle including client inquiries quoting contract execution and post-flight follow-up.
Support and drive quoting and closing of charter trips ensuring pricing is accurate competitive and aligned with dynamic pricing guidelines.
Manage client escalations and support the team in handling broker requests and inbound inquiries ensuring a high-touch service-driven experience.
Operations & Cross-Functional Collaboration
Oversee day-to-day charter activity including flight and trip details ensuring seamless coordination with Flight Operations Maintenance Scheduling and FBO teams.
Establish and maintain operating procedures to ensure trip execution communication and escalation management meet service expectations.
Partner cross-functionally to align sales commitments with operational capabilities and ensure efficient service delivery.
Financial Oversight & Pricing Strategy
Collaborate with Finance to develop and manage department budgets forecasts and revenue targets.
Apply sound judgment in structuring trip costs (e.g. overnights international fees taxes) to ensure profitability and competitiveness.
Oversee pre-billing processes payment tracking and financial accuracy for charter transactions.
Team Development
Serve as a subject matter expert and resource for Charter Sales Specialist providing coaching guidance and support.
Identify training and development opportunities to strengthen team capabilities increase efficiency and drive productivity.
Foster a performance-driven accountable culture focused on results service excellence and continuous improvement.

Compliance & Safety
Operates with high level of discretion and professionalism in handling sensitive client financial and operational information ensuring strict confidentiality and compliance with non-disclosure agreements.
Maintain compliance with the Safety Management System (SMS) and all applicable safety standards.
Ensure adherence to all company policies procedures and regulatory requirements including FAA regulations and pre-trip protocols.
Additional Responsibilities
Perform other duties as assigned to support business needs and organizational growth.

Qualifications & Experience

Bachelors degree in Business Aviation Management or related field or equivalent experience.
5 years of experience in private aviation charter sales or related field.
3 years of leadership experience managing sales teams in a quota-driven environment.
Proven track record of meeting or exceeding revenue targets.
Strong understanding of private aviation operations pricing and client expectations.
Strong sales leadership and team development skills
Negotiation and pricing strategy capabilities
Ability to operate effectively in a fast-paced high-pressure environment
Exceptional client service and relationship management skills
Strong cross-functional collaboration and communication
Demonstrates a high level of discretion and professionalism

Compensation:

Salary: $150000 base plus quartley commission based on profit

Physical Requirements

This position requires the ability to:

• Sit for extended periods while working at a computer
• Use standard office equipment including computer phone printer and scanner
• Communicate effectively in person by phone and in writing
• Occasionally lift and carry files and documents up to 25 pounds
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

What We Offer

• Comprehensive benefits package including medical dental and vision insurance
• 401(k) retirement plan
• Paid time off and holidays
• Dynamic and innovative work environment
• Professional development opportunities

FlyHouse is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other characteristic protected by federal state or local law.

In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

FlyHouse is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability please contact

This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.

California applicants: Pursuant to the California Fair Employment and Housing Act and the California Labor Code we do not inquire about or consider an applicants criminal history in a manner that violates applicable law. We will consider qualified applicants with arrest and conviction records.