Claims Helper (Inuktitut)

#WorkwithImpact

About Us:

Castlemain supports people and communities to understand and access class action settlements and community programs through clear trauma-informed and culturally grounded communication. With more than 200 team members many of whom are Indigenous we deliver services in English French and several Indigenous languages across Castlemain we are committed to creating a workplace where people feel respected. To learn more about who we arevisit role supports theFederal Indian Hospitals Settlement.byhelping Class Members navigate the claims process. Castlemain ensures Claimants can access understand and respond to the Settlement while providing support to complete andsubmitclaims.

This permanent full-time position isopen to candidates whodemonstratea workingproficiencyin the Inuktitut language.

About the Opportunity:

• Provide trauma-informed culturally safe support to Class Members (virtually and in-person) including guidance on claim forms resources and the claims process.

• Collaborate with Claims Helpers to ensure coordinated effective support and address any service gaps.

• Build andmaintainrelationships with communities organizations and local partners.

• Assist Claimants with claim completion status updates appeals and connections to mental health legal and culturalsupport.

• Participate in ongoing training and learning to strengthen skills and deliver effective support throughout the Settlement Claims Process.

About You:

Youexperience working with Indigenous Peoples and communities (three years or more) developed through community professional roles or lived experienceas well as:

• Strong knowledge and awareness of Indigenous culture history and the impacts of trauma.ââ

• An in-depth understanding of colonial policies discriminatorylawsand the impacts of colonization on Indigenous peoplesas well as governance structure of Indigenous communities.ââ

• Ability to travel across Canada; up to 30% of the role with individual trips of up to 7-10 daysin duration.ââ

• An intermediate understanding of technology and online platforms or a strong aptitude for learning new tools quickly.

• Ability to access your local airport and possible nearby work locations.

• Access to a quietworkspaceandinternet.â

• Bilingualproficiencyin English andInuktitut.

Successful candidates willbe requiredto completebotha Criminal Record Check (CRC) and aVulnerable SectorCheck(VSC)as a condition of employment.

Compensation:Starting annual compensation of $60000-$65000 (full-time equivalent) plusarewarding benefits living in northern or remote communities may be eligible for a Northern Allowance. Eligibility and tier placement are based onCanadaRevenue Agencyzone designations.

How to Apply:

If this role sounds like a good fit we invite you tosubmityour resumetohttps:// Castlemain we know not everyones experience fits a checklist. If this role interests you and you feel you can contribute we encourage you to apply. We value curiosity and the unique perspectives people bring.

Castlemain is committed to making our hiring process accessible and supportive. If you need accommodation at any stage of the application or interview process please let us know. We are happy to work with you to ensure your needs are met.