Senior Software Engineer Self Service Automation

Job Description

The Role

The Enterprise SaaS & AI (SAI) organization delivers critical technology platforms and services that power GM Software & Services and the broader GM IT ecosystem. Within SAI the SelfService Automation Tools team builds daytwo automation for systems administrators and application teamsautomating complex operational activities such as patching release management automated application restarts password rotations & management and enterprisescale orchestration. Our platforms have already transformed how IT operates at GMreducing manual effort improving security and increasing reliability at scale. Were just getting started. Were looking for a senior highimpact engineer with modern cloud development experience and a passion for automation to help shape the next phase of our platform and capabilities.

As a Sr Software Engineer you will be a technical owner of GMs selfservice automation platforms responsible for designing building and operating scalable automation solutions used across the enterprise. Youll partner closely with application teams security and platform stakeholders to deliver secure reliable and intuitive selfservice experienceswhile reducing operational toil and improving compliance. This role combines handson engineering architectural leadership and operational ownership. Youll work alongside a team of experienced engineers and help foster a culture of engineering excellence innovation accountability and inclusivity.

What Youll Do

• Design build and operate enterprisescale selfservice automation platforms that improve IT efficiency and security.

• Lead the architecture and design of complex distributed cloudnative systems.

• Develop secure scalable microservices and userfriendly frontend experiences supporting automation use cases such as:

  • Automated password rotations and management

  • Patching and release management

  • Application start/stop/restart workflows

  • Endtoend automation orchestration

• Implement AIassisted workflows and intelligent automation to expand selfservice capabilities and reduce support demand.

• Establish and enforce coding standards best practices and architectural patterns.

• Instrument and observe production systems using logging metrics and tracing to ensure reliability and performance.

• Own Tier 2/3 operational responsibilities including oncall support incident response troubleshooting and rootcause analysis.

• Proactively improve system reliability availability and resiliency.

• Monitor platform adoption and effectiveness; define KPIs and produce usage and impact reporting for leadership.

• Collaborate closely with Security & Compliance DevOps product and engineering teams.

• Participate in Agile planning and maintain highquality technical documentation.

• Evaluate and introduce new tools and technologies to improve platform capabilities and developer productivity.

• Mentor junior engineers through code reviews design guidance and technical leadership.

Your Skills & Abilities (Required Qualifications)

• Bachelors or Masters degree in Computer Science Software Engineering or a related field.

• 7 years of professional software engineering experience.

• Strong proficiency in Java and .NET with experience building productiongrade systems.

• Handson experience building endtoend cloudnative applications including deployment to Kubernetes and OpenShift.

• Deep understanding of microservices architecture and distributed systems.

• Fullstack development experience and strong CI/CD practices.

• Experience with relational and nonrelational databases including schema design.

• Solid foundation in software engineering fundamentals (design patterns data structures algorithms).

• Experience working in Agile development environments.

• Strong communication skills with the ability to translate requirements into scalable solutions.

• Proven ability to debug complex systems manage incidents and drive rootcause analysis.

• Ability to work independently manage multiple priorities and collaborate across teams.

• Demonstrated ownership of technical projects from design through production.

What Can Give You a Competitive Advantage (Preferred Qualifications)

• Frontend: JavaScript HTML/CSS Angular

• Backend: Java (Spring Boot) .NET Core / C#

• Databases: SQL PostgreSQL

• Cloud & Platform: Kubernetes OpenShift

• Build & CI/CD: Maven Git/GitHub Artifactory automated pipelines

• Observability: OpenTelemetry DataDog ELK distributed caching metrics and tracing

• API management experience

• ServiceNow integration experience (including Flow Designer or orchestration)

• Strong understanding of enterprise security best practices and compliance

• Experience with hybrid cloud and enterprise automation platforms

• Familiarity with enterprise identity credential management and security automation

About GM

Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one were looking out for your well-beingat work and at homeso you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex race color national origin citizenship status religion age disability pregnancy or maternity status sexual orientation gender identity status as a veteran or protected veteran or any other similarly protected status in accordance with federal state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment email us or call your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.