Trainer (Esthetician) and Front of House Nordstrom
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Our Brand
FACEGYM is the first of its kind - a unique facial fitness experience dedicated to boosting confidence. Think of us as a complete workout for your face. We combine sculpting techniques with high-performance skincare innovative tools and cutting-edge technology to tone and tighten the 40 muscles of the face helping deliver real visible results.
Based in Central London we are now a fast-growing global brand operating across the UK and USA with exciting expansion into new international markets.
Job Summary
This role plays a key part in supporting both Front of House and our Trainers providing coverage during PTO call-outs and lunch breaks.
As a Trainer you will deliver exceptional facial workouts while driving outstanding customer experience sales and client retention.
As a Studio Host you will be the first point of contact for our clients managing bookings and delivering a 5* experience while maximising every sales opportunity through rebooks and retail.
As a Trainer you will deliver exceptional facial workouts while driving outstanding customer experience sales and client retention.
As a Studio Host you will be the first point of contact for our clients managing bookings and delivering a 5* experience while maximising every sales opportunity through rebooks and retail.
You will be predominantly based at one studio with flexibility required to support across all New York locations (NoHo Upper East Side Saks and Nordstrom).
IMPORTANT INFORMATION
Must be available for the schedule training: Monday 20th April - Friday 1st May
Must be able to work the following schedule: Monday Tuesdays and Thursdays 10:30am-7pm Sunday 11:30am-6pm
IMPORTANT INFORMATION
Must be available for the schedule training: Monday 20th April - Friday 1st May
Must be able to work the following schedule: Monday Tuesdays and Thursdays 10:30am-7pm Sunday 11:30am-6pm
Front of House Responsibilities
- Deliver an exceptional client experience at every touchpoint driving retention and retail performance
- Promote and sell FACEGYM workouts and homecare products with confidence and strong product knowledge
- Manage bookings and client enquiries clearly communicating contraindications
- Ensure smooth daily studio operations including professional enforcement of policies
- Handle customer complaints with confidence both in person and over the phone
- Maintain cleanliness and organisation of front-of-house areas in line with Health & Safety standards
- Confidently use booking and POS systems including Zenoti
- Communicate effectively with the team and support across locations when required
- Uphold a professional image and consistently represent the FACEGYM brand
Esthetician Responsibilities
- Deliver high-quality results-driven FACEGYM workouts tailored to each client
- Maintain expert knowledge of treatments products and tools
- Achieve individual sales targets and complete all required reporting accurately
- Follow all hygiene grooming and uniform standards
- Ensure treatment areas are clean stocked and compliant with Health & Safety guidelines
- Adhere to strict sanitisation practices and proper care of tools and equipment
Job Skills & Requirements
- Must be eligible to work in the US and hold a valid New York Esthetician License
- Flexible to work consistent weekly shifts including evenings rotating holidays and a minimum of four weekend shifts per month
- Ability to deliver all menu services after successful completion of FACEGYM bootcamp training
- Able to stand for extended periods (minimum 3 hours) while delivering consecutive workouts maintaining safe body mechanics
- Reliable punctual flexible and committed to delivering excellence
- Willing to support across all locations as needed
Pay Structure
- Host pay: $25 per hour
- Trainer pays: Higher of either service commission (18% of pre-tax menu price) or hourly pay at $25/hour for client service time
- Event pay: $40 per hour
- Retail commission: 25% on skincare and manual tools 10% on FACEGYM electrical tools 5% on third-party products
What We Offer
- Generous retail commission structure
- Paid time off (for both full-time and part-time employees)
- Medical dental and vision coverage
- 401(k) plan and life insurance
- Paid training and ongoing development
- Clear career progression within a fast-growing global brand
- Exclusive discounts on FACEGYM treatments and products
Why FACEGYM
- Work for an innovative fast-growing global beauty brand
- Be part of a high-energy results-driven team
- Gain world-class training in a unique concept
- Build a rewarding career with real earning potential
Equal Opportunity Employer
FACEGYM is proud to be an Equal Employment Opportunity employer. We are committed to building a diverse and inclusive workplace and making employment decisions based on merit qualifications and business needs.
We do not discriminate on any protected characteristic under applicable federal state or local laws and we are committed to providing reasonable accommodations for qualified individuals.
Compensation: $25.00 per hour
THE HOME OF FACIAL FITNESS
Based on the notion of training the 40 forgotten muscles in the face to deliver both instant and long-term sculpting lifting toning and brightening results FaceGym is the authority in facial workouts.
Established in 2014 we have worked out over 200000 faces around the world alongside developing innovative skin-transforming tools and a multi-functional results driven skincare line. With 11 global studio locations in London Manchester New York and Los Angeles plus a dedicated Digital Studio were here to help you workout anytime anywhere.
So what is a FaceGym workout We combine a set of signature moves including knuckling pinching and whipping strokes to work out your facial muscles. These techniques together with our own high-performance skincare and tools help to stimulate blood circulation boost the lymphatic system encourage collagen production and increase cell renewal to deliver instantly visible results.
We take your results to the next level with our clinically proven skincare and collection of cutting-edge tools. Developed with a combination of clinical grade ingredients powerful antioxidants and bio-available trigger actives our vegan and cruelty-free skincare puts your skin metabolism into gear to boost skin health from the inside out and give you ultimate skin confidence. Each personal trainer in a bottle fits seamlessly into your everyday routine and pairs perfectly with our tools and devices so you can bring the professional results of the studio straight to your home.
Required Experience:
IC
About Company
Our Company Brand: FaceGym is the first of its kind and a unique facial fitness experience, and is in the confidence-boosting business. Think of us as a complete gym workout for your face. We combine powerful kneading movements with our high-performance skincare, innovative tools and ... View more
