Account Representative Healthcare
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Job Summary
Do you have a healthcare-related educationsuch as Kinesiology Medical Administration Health Sciences or a related fieldbut are currently working in retail hospitality or restaurant management in a customer-facing role
Do you love building relationships solving problems and delivering exceptional serviceand want to apply those skills in a healthcare environment again
If so wed love to meet you.
WELL Health Diagnostic Centres is looking for a motivated and people-focused Account Representative (Healthcare) / Physician Relations Representative (PRR) to join our growing Physician Relations & Business Development this role your customer service strengths will be a key asset as you build trusted relationships with physician offices support referral growth and help expand our diagnostic services across the GTA East.
About WELL Health Diagnostic Centres
WELL Health Diagnostic Centres is Ontarios largest operator of independent diagnostic health facilities with 40 accredited locations across the province. More than 15000 healthcare providers refer patients to WELL Health for cardiology diagnostic imaging womens health sleep diagnostics and telehealth services all covered by OHIP.
Here are five great reasons our people choose WELL:
- Accredited with Exemplary Standing Ontarios only independent diagnostic health facilities to achieve this distinction reflecting excellence in patient care safety and operational standards.
- Canadas Best Managed Companies Recognized for six consecutive years for business excellence and growth.
- Great Place to Work Certified Proudly certified for nine consecutive years driven by trust pride and collaboration.
- Consumer Choice Award Winner Voted best Diagnostic Imaging Clinics in the GTA for six consecutive years.
- Canadas Top Growing Companies Recognized by The Globe and Mail for sustained revenue growth.
Reporting to :
Reporting To
Director Business Development & Physician Relations
What Youll Do
Physician & Practice Engagement
- Build and maintain strong relationships with physicians nurse practitioners and clinic staff through in-person visits calls and ongoing follow-ups
- Serve as a key liaison between referring physicians and WELL Health clinics and specialists
- Respond promptly and effectively to physician inquiries and concerns
- Deliver a consistently high-quality experience to referring offices
Business Development & Marketing
- Promote WELL Healths services and value proposition across assigned territories in the GTA
- Develop and manage a strong referral pipeline supporting referral growth and engagement
- Track outreach activity territory plans and referral trends using Salesforce
- Collaborate closely with clinic leaders regional teams marketing and physician relations colleagues
- Understand local market dynamics competition and referral patterns
Patient & Physician Experience
- Support referring offices with accurate information to help patients prepare for appointments
- Answer questions confidently using in-depth knowledge of WELL Health services
- Partner with peers across territories to strengthen team effectiveness
- Support other lines of business as call volumes require
- Contribute to overall organizational performance goals
What You Bring
- 02 years of related experience (sales marketing healthcare or customer service in hospitality retain or restaurant business)
- Bachelors degree in sales marketing healthcare administration or a related field
- 1 year of cold-calling or outbound customer engagement experience
- Strong communication skillsclear professional and relationship-focused
- Comfort using Microsoft Office; Salesforce experience is an asset
- Proactive organized and comfortable working independently
- Access to a vehicle and willingness to travel across assigned territories
Who You Are
- Positive professional and relationship-driven
- A strong communicator who treats everyone with respect and care
- Energized by customer interaction problem-solving and building trust
- Motivated to grow a career in healthcare
What We Offer
- Competitive compensation and benefits (medical & dental)
- Travel premiums and mileage reimbursement
- Continuing education partnerships with colleges and universities
- Relocation assistance where applicable
- Training development referral bonuses and corporate discounts
- An amazing workplace culture
Follow us on LinkedIn: Health Diagnostic Centres is an equal opportunity employer and welcomes applications from people with disabilities. Accommodations are available upon request throughout the recruitment process.
This job posting is for an active job requirement.
Required Experience:
Unclear Seniority
