Quality Engineer CBR

Lear For You

We work hard for the people who work for us. We champion our teams. We foster collaboration inclusion respect and excellence. What we are trying to say is we want to be more for you.

We are your path to a better career a better future and a better you.

Our teams have invented groundbreaking technologies flawlessly manufactured millions of products and earned a long list of awards. Year after year we are one of the Worlds Most Admired Companies.

Our teams are the secret to our success. They are empowered inventive and inclusive. Passionate about their craft. Driven to succeed. Because we all understand that we must work together to win.

Are you ready for a better career A better future

Were Lear For You.

QUALITY ENGINEER CBR

FLINT MI

As a member of the Quality team the Quality Engineer CBR will be responsible forbeing the primary contact between the manufacturing plant and the customer.

The Role:

Your work will include but not be limited to:

• Primary interface between customer and the Manufacturing Plant (Columbia City GM Flint and GM Fort Wayne)
• Proactively interact with the customers at their site as required or as necessary (At a minimum attend two GCA reviews per month at GM Flint and minimum 1 GM visit per week.)
• Manage the Fast Response containment spreadsheet must be utilized for all customer written concerns and ensure timely closure with corrective actions
• Effectively communicate and report out the Global Customer Audits (GCA) from GM Flint and Internal GCAs using required charting
• Thoroughly evaluate and log all customer return seats determine root cause corrective action containment (including risk) while working with a cross functional Team
• Coordinate customer issues to assure complete follow through for containment floor communication and action to assure timely response per GM requirements includes validating and verifying corrective actions
• Assure segregation of all customers returned seats and after investigation tear down seats and assure proper disposition of parts
• Support MOS and WOS reporting customer DPPMS SPPSS & QNS
• Provide and report all customer chargeback to Flint Finance Team
• Manage the input of all SPPSs & PRs in GM Supply Power/LQTS (including warranty) for written complaints within the 24 hours of issue
• Ensure all team members are included such as the Plant Manager Operations Manager Production Manager and Quality Manager. (This shall include hourly signature s on the Quality Alert)
• Monitor daily the GM Supply Power System for customer written concerns and chargebacks
• Contact and follow-up with Lear Engineering on customer related issues as needed
• Develop and post Quality Alerts for all customer reported issues
• Support the develop and post Quality Alerts for all internal issues as needed
• Perform internal IATF audit per annual schedule
• Responsible for PTRs trials in the plant
• Document in writing on matrix all PTRs
• Report out PTR results and notify customer as required
• Warranty- Data to be communicated Lear Flint Plant as received from Lear Corp. for all product lines
• Post data in Customer Focus Action Center (Market Place)
• Support and perform Poke Yoke Audits as needed
• Support and fill in for Quality Coach as needed for all shifts
• Lead and completed 2 IPPM/COPQ Kaizen projects per year to drive key KPI improvements
• Support and attend Weekly Bump chart calls with other PPAP Coordinators Program Managers & BOM Manager
• Support supplier and customer breakpoints with latest information
• Support and review upcoming changes and provide update for completed changes to Program Manager
• Support and track ECNs and EWOs as needed
• Support T1XX and T2XX supplier PPAP approvals and maintain required supporting documentation
• Support PPAP conference calls
• Have knowledge of GM customer specific requirements relative to product process expectations for quality related items
• Communicate regularly with customer quality organization to keep the customer view of quality performance up to date
• Coordinate necessary sorting activities on-site (Customer plants) in cooperation with the plant manufacturing quality team
• Attend all customer initiated regular and sporadic quality meetings representing the Lear organization
• Coordinates and actively participates in visits by the customer for quality related activities or audits
• When observations are identified by the customer responsible for the root cause analysis the actions to correct and the verification actions are in place and effective
• Supervises the manufacturing plant Liaison Team on site at the customer location ensuring that issues are addressed
• Communicate to GM SQE / email the Liaison issues weekly
• Weekly PPAP review for service
• Complete the 7 Quality Modules with a passing score
• Support IATF Internal Intertek Audits
• Responsible for all supplier related issues reported by the customer use SQTS for writing and tracking QNS
• Support prelaunch requirements (birth certificates pictures management review buy off documentation)

Your Qualifications:

• Prior experience in automotive manufacturing
• Bachelors degree in a related field
• Knowledge of terminology pertaining to quality assurance as needed to respond to questions and provide oversight.
• Knowledge of various functions of an automotive plant such as maintenance quality production control operations and materials as needed to determine how they are interrelated and oversee employees in the quality department
• Ability to communicate effectively with suppliers supervisors and co- workers at all levels in person and over the telephone.