Purchasing & Customer Care Administrator (Maternity Cover)

Purchasing & Customer Care Administrator

Location: Carlisle Cumbria
Type: Temporary (Maternity Cover) Full Time
Hours: Monday to Thursday 8:30am 5:15pm Friday 8:30am 4:00pm
Salary: 25000 per annum

We are currently recruiting for a Purchasing & Customer Care Administrator to join a well-established business based in Carlisle on a maternity cover basis. This is a varied and fast-paced role supporting both the purchasing function and customer care team helping to ensure smooth day to day operations across the business.

The role is split across purchasing and customer support offering a great opportunity for someone who enjoys working across multiple departments managing data and providing excellent service.

Key responsibilities

Purchasing and procurement support

Processing purchase orders and maintaining accurate system records
Inputting goods and updating stock information within internal systems
Maintaining supplier documentation and import records
Updating trackers and spreadsheets to support purchasing activity
Supporting stock control processes including stock takes and monitoring expiry dates
Assisting with forecasting and inventory planning
Producing reports and maintaining purchasing data

Health and safety administration

Maintaining health and safety records and documentation
Supporting audits and compliance processes
Updating internal systems and training records
Assisting with equipment records PAT testing schedules and company documentation
Promoting a positive health and safety culture across the business

Customer care and sales support

Acting as a first point of contact for incoming calls and enquiries
Managing shared inboxes and directing queries appropriately
Supporting order processing and updating internal systems
Preparing delivery documentation and coordinating dispatch
Liaising with transport providers regarding deliveries and queries
Maintaining accurate customer records within CRM systems
Assisting with pricing enquiries and preparing quotations
Supporting general administration including post samples and document preparation

About you

Previous experience in an administrative purchasing or customer service role
Strong organisational skills with the ability to manage a varied workload
High level of accuracy and attention to detail
Confident communicator with a professional approach
Comfortable working across multiple systems and spreadsheets
Proficient in Microsoft Office
Ability to work both independently and as part of a team
A flexible and proactive approach to work
Own transport is required due to location

If this sounds like the right opportunity for you apply today or contact Simon Kean for more information.

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Required Experience:

Unclear Seniority