Chief Compliance Officer, Canada

The Chief Compliance Officer (CCO) for Manulife Canada is responsible for all aspects of Canada Segments regulatory compliance program.

This role oversees the design execution and continuous improvement of Manulifes compliance program including regulatory engagement risk assessment monitoring reporting and promoting a culture of ethics and accountability.

The Canada Segment Chief Compliance Officer has oversight of all Canada Segment Business Unit Compliance Officers and their teams including Manulife Bank.

Position Responsibilities:

• Own and lead the Canadian compliance framework aligned to Manulifes global standards and local regulatory requirements.
• Chair or participate in compliance governance committees; provide compliance reporting to executive leadership and the Board/Audit & Risk Committees as required.
• Maintain and update policies standards and procedures.
• In collaboration with Global Compliance Functions:
• Oversee compliance risk assessment control testing monitoring and issue management across lines of business (insurance group benefits and bank platforms).
• Implement and monitor regulatory change management ensuring timely impact assessment remediation plans and sustainable controls.
• Champion a strong culture of integrity customer-centricity and accountability; embed the Code of Business Conduct and Ethics.
• Ensure compliance with Canadian privacy laws data residency cybersecurity expectations and responsible AI controls.
• Ensure compliance with all Financial Crimes / AML laws and regulations.
• Ensure adherence and monitoring of Distribution and Market Conduct requirements.
• Serve as primary liaison with Canadian regulators; manage inquiries filings onsite exams remediation and continuous supervisory relationships.
• Ensure accurate timely and complete regulatory submissions and disclosures.
• Provide pragmatic risk-based advice on new products digital initiatives AI use data governance outsourcing and where applicable: cross-border activities.
• Partner with Legal Risk Internal Audit Privacy Information Security Operations and Business leaders to enable compliant growth and operational excellence.
• As a member of the Global Senior Compliance Leadership Team participate in company wide compliance initiatives. Represent Compliance globally and lead cross segment compliance initiatives and strategies.

Preferred Qualifications:

• Independent mindset consistent with OSFIs expectations that the compliance function will have and demonstrate the authority to carry out its functions independently.
• 12 years in compliance legal risk management or regulatory roles within financial services (insurance / banking).
• Deep knowledge of Canadian financial services regulations.
• Proven leadership of compliance programs and direct experience with Canadian regulators
• Track record managing regulatory exams remediation and cross-functional change initiatives.
• Professional designation (LLB LLM CA/PA or other) an advantage.
• Strategic risk-based thinker with strong judgment and the ability to balance compliance rigor with business agility.
• Exceptional communication and stakeholder management skills; credibility with executive leadership and boards.
• Strong data and technology fluency including compliance analytics policy automation and responsible AI governance.
• Team leadership: build develop and mentor high-performing compliance teams; foster inclusion and wellbeing. Strong commitment to diversity equity and inclusion.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

This posting supports an ongoing hiring initiative for existing and/or future vacancies.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Salary & Benefits

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.