AI Lab Technician

This position is responsible for installing maintaining troubleshooting and validating software and hardware used in teaching laboratories. The AI Lab Technician works closely with faculty teaching assistants facilities and vendors to ensure laboratories are safe current reliable and aligned with instructional needs. The role serves as a first point of contact for lab-related technical issues and supports the academic mission through responsive professional service.

Opened in 2025 and powered by a University of South Florida record $40 million gift from Arnie and Lauren Bellini USFs Bellini College of Artificial Intelligence Cybersecurity and Computing is the first in Florida and among the first in the nation to unify AI cybersecurity and computing within a single college. More than 65 faculty members focus on cutting-edge research and educating 3000 bachelors masters and doctoral students across 15 degree programs in computer science cybersecurity AI information technology and computer engineering. The college emphasizes industry-relevant education and experiential learning to prepare students for real-world challenges. It also serves as the central hub for AI and cybersecurity research and teaching at USF collaborating with colleges and units across the university.

This position is 100% on campus.

• Install configure and maintain software and hardware in instructional and teaching laboratories.
• Coordinate repair and ongoing maintenance of laboratory computing hardware and peripherals.
• Liaise with faculty to ensure instructional software and lab configurations align with teaching plans and course requirements.
• Liaise with teaching assistants to ensure laboratories are maintained in a professional organized and instructional-ready condition.
• Monitor laboratory technology needs and notify management when purchases or replacements are required to maintain current and functional lab environments.
• Periodically validate and document configurations of laboratory hardware including but not limited to PCs network equipment oscilloscopes and other instructional devices.
• Respond to and resolve trouble tickets in accordance with departmental service policies and timelines.
• Coordinate with facilities to ensure laboratory safety equipment is available functional and up to date.
• Provide courteous helpful and timely support to students faculty and staff using laboratory resources.
• Work with vendors to troubleshoot issues coordinate repairs and support equipment lifecycle management.
• Follow all applicable university college department and laboratory policies and procedures.
• Perform related duties as assigned in support of instructional and laboratory operations.

Minimum Requirements

• High school diploma or equivalent.
• Four (4) years of relevant technical experience in computer or laboratory support roles
• Appropriate vocational training certifications or college coursework may substitute for required experience at an equivalent rate.
• Ability to lift up to approximately 20 pounds and perform tasks such as standing stooping or climbing as required in a lab environment.

Degree Equivalency Clause: Four years of direct experience for a bachelors degree.
Senate Bill 1310- The Florida Senate ( is conditional upon meeting all employment eligibility requirements in the U.S.
SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required not to exceed:
(a) Two years of direct experience for an associate degree;
(b) Four years of direct experience for a bachelors degree;
(c) Six years of direct experience for a masters degree;
(d) Seven years of direct experience for a professional degree; or
(e) Nine years of direct experience for a doctoral degree
Related work experience may not substitute for any required licensure certification or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
Minimum Qualifications that require a high school diploma are exempt from SB 1310.

Preferred Requirements

• Windows Linux hardware testing equipment (TDRs function generators oscilloscopes multimeters etc.)

Required Knowledge Skills and Abilities

• Ability to install configure and troubleshoot a wide variety of computer hardware and software.
• Strong problem-solving skills with the ability to diagnose and resolve technical issues independently.
• Ability to work with vendors service providers and internal support teams.
• Strong communication and customer service skills.
• Ability to manage multiple tasks and respond effectively in a teaching lab environment.
• Familiarity with laboratory safety practices and operating procedures.
• Ability to follow established policies procedures and technical standards