Pathology Customer Service Lab Tech

The Johns Hopkins Hospital is a world-renowned leader in patient care serving the greater Baltimore community and patients from all across the globe.
Our friendly and knowledgeable staff teams provide support throughout our many specialty departments and centers from primary visits to emergency care.

What Awaits You

• Career growth and development
• Tuition Assistance
• Diverse and collaborative working environment
• Affordable and comprehensive benefits package

Location: Johns Hopkins Hospital-Baltimore MD-Core Lab Customer Service

Full Time/Day Shift-7am-3:30pm

Weekend Rotations Required

Position Summary:

• Reports to a Technical Service Representative-MT Lead Medical Technologist or Customer Service Supervisor.
• Responsible for external transportation coordination specimen receiving specimen processing problem-solving and tracking of specimens referred from affiliate sites and external laboratory clients and customers.
• Interface the needs of physicians nurses ward clerks and external health providers with technical and logistic information related to laboratory services available through the JHH Department of Pathology.
• Monitors services provided by commercial reference laboratories.
• Troubleshoots external specimen problems within the Pathology Laboratory Division.

Minimum Qualifications:

Education:

• An Associates (A.A. or A.S.) degree as a Medical Laboratory Technician which included a 6-month supervised clinical internship in an approved laboratory; and/or equivalent education and training in microbiology chemistry hematology immunohematology or related specialty field.
• High School Diploma or GED may be considered where an individual with a broad range of experience as a Pathology Lab Tech II or higher with 5 or more years of experience and progressive demonstration of the skills necessary to perform the essential job functions.

Work Experience:

• Six months of MLT internship. Alternate consideration of an individual with a broad range of experience as a Pathology Lab Tech II with 5 or more years of experience and progressive demonstration of the skills necessary to perform the essential job functions.

Required Licensure Certification On-going Training:

• MLT(ASCP) preferred.

Important Notices:

***Authorization to Work in the United States:Applicants who require sponsorship now or in the future will not be considered for this position.

Salary Range: Minimum 19.25/hour - Maximum 31.80/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount salary discussions will occur during candidate screening calls before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences where all employees feel valued contribute to our mission of serving the community and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.