Senior Experience Designer

Agency :

Job Description :

Were looking for a Senior Experience Designer to join our multidisciplinary Experience Design (XD) team at Inviqa. The role is a combination of Research and traditional UX / UI work that could also be described as a Senior Product Designer role.

Youll be part of a small team of 12 Experience Designers that share a passion for crafting compelling evidence-based and beautiful customer experiences.

You will be comfortable designing and optimising end-to-end experiences across

complex digital product engagements. You will drive discovery research design

direction experimentation and cross-functional collaboration to create impactful digital experiences.

This role suits an experienced practitioner who blends strong research credentials UX / UI craft strategic thinking confident presentation and facilitation skills and the ability to guide product teams toward evidence-based design decisions. Youll mentor junior designers lead cocreation with clients and ensure that every design move aligns with customer needs and business outcomes.

Key Responsibilities:

User Research & Discovery

Lead discovery activities including qualitative and quantitative research usability

testing and stakeholder interviews and workshops

Synthesise qual and quant data into insights and actionable problem statements

opportunity areas customer journeys and product hypotheses

Guide external stakeholders and internal teams in the prioritisation of identified

customer needs that drive strategic outcomes

Translate research into conceptual models and north star visions that

demonstrate clear experience improvements and motivate stakeholders to

move into future phases

Synthesise research insights into compelling easy to understand design

artefacts such as experience maps and personas

UX & UI Design

Comfortable leading the audit of existing experiences and the concepting of

solutions or new experiences based on research strategy and data

Create clear wireframes user flows and low to mid fidelity prototypes to bring an

idea to life

Ensure quality consistency and accessibility are prioritised during the highfidelity

design phase of new experiences and the optimisation of existing ones

Create high-fidelity test-ready prototypes

Set up and maintain design systems and component libraries

Present the project and all design decisions to internal and client-side

stakeholders at key milestones of projects

Management & Mentoring

Direct line management of more junior members of the Experience Design team

Lead by example and offer guidance on approach to other team members

Collaboration

Create clear design documentation and assets for in-house and external

development teams

Work with cross-functional teams (engineering strategy design) in agile delivery

environments

Continuous Learning

Stay informed and communicate within the team about design trends UX

methodologies accessibility standards and product thinking

Engage in training courses and internal knowledge sharing through Inviqas

culture of collaboration and learning

Your skills experience and approach:

You will have 5 years experience in UX service design product design or equivalent. and have experience working in digital agencies or consultancy environments.

You will be aligned to Inviqas values - Purpose Human Open Learning and Together.

This means that you are goal driven and deliver on your commitments you empathise with clients and colleagues you share knowledge and give honest feedback you have a thirst for learning and you collaborate as a default.

We are looking for enthusiastic people that exhibit the following skills:

Technical & Craft Skills

Significant experience delivering end-to-end research and design across

complex digital products or services.

Strong command of UX methodologies human-centred design service design

and design thinking.

High proficiency with Figma

Experience designing to digital accessibility requirements (WCAG standards)

AI Literacy in Design & Research

Be familiar with the current landscape of AI-powered tools across the design and

research workflow (e.g. generative design assistants automated prototyping

qualitative data synthesis and analysis)

Understand where AI tools create genuine efficiency gains and where they

introduce unreliable or misleading outputs

Able to articulate AI capabilities and limitations clearly to non-technical

stakeholders and advocate for responsible project integration

Soft Skills

Proactive a strong curiosity and a hunger to learn and develop your skills

Strong leadership skills

Ability to collaborate with multidisciplinary teams

Approachable with good communication and presentation skills

Organised with the ability to manage small tasks within larger project streams

Whats in it for you:

The opportunity to do your best work the freedom to experiment and to fail and

the support to improve

Participate in impactful work for some amazing world-famous brands

Personal development is a big thing here at Inviqa youll be given lots of time for

training and conferences and we will work to support you to build your skills

You get to work as part of a brilliant team we share and collaborate on a daily

basis and we make a real effort to make sure you have a good work life balance

Some flexibility around your working hours and patterns

#LI-AC2

Contract Type :

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age sex race ethnicity disability and other factors that have no bearing on an individuals ability to perform their job.