Project Manager Purchase to Pay (P2P) Operations & Change Management

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profile Job Location:

Toronto - Canada

profile Monthly Salary: Not Disclosed
Posted on: 14 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Title: Project Manager - Purchase to Pay (P2P) Operations & Change Management
Job Location: 100% Remote Canada
Experience: 5 Years
Rate: CAD 55 to 60 PH
Role Summary
We are hiring for Project Manager Purchase to Pay (PTP) Operations where the selected candidate will support Purchase-to-Pay (PTP) operations and digital experience initiatives. This position focuses on driving project execution enabling change adoption and improving system workflows across cross-functional teams. You ll work closely with operations engineering and support teams to deliver impactful improvements and ensure smooth day-to-day execution.
Key Responsibilities
Change Management & Operations
  • Support rollout of new purchasing processes workflows and change initiatives across teams
  • Create training materials documentation and enablement resources to drive adoption
  • Guide support teams on Procurement Case Management (PCM) usage and issue resolution
  • Help evolve and improve the PCM system through ongoing enhancements
  • Develop internal communications training content and videos to support change initiatives
Project Management & Execution
  • Own end-to-end delivery of PTP initiatives including planning tracking and reporting
  • Define project scope timelines goals and success metrics with stakeholders
  • Identify risks dependencies and blockers and work proactively to resolve them
  • Manage multiple projects simultaneously while prioritizing based on business impact
Systems & Continuous Improvement
  • Work with engineering teams to improve system usability and user experience
  • Gather business requirements and translate them into actionable solutions
  • Support user acceptance testing (UAT) and quality checks for system enhancements and chatbot features
  • Experiment with automation tools and AI-driven solutions to improve workflows
  • Identify opportunities to simplify digitize and automate existing processes
  • Track and analyze KPIs such as resolution time productivity and user satisfaction
Cross-Functional Collaboration
  • Collaborate with operations engineering and support teams to drive alignment
  • Act as a central coordination point across stakeholders
  • Work with teams to prioritize improvements and deliver business value
Must-Have Skills:
  • Strong experience managing projects and driving execution in cross-functional environments
  • Proven ability to own day-to-day operations and deliver results in fast-paced settings
  • Hands-on experience with change management and communication delivery
  • Strong stakeholder management and communication skills
  • Ability to manage multiple priorities and navigate ambiguity effectively
  • Analytical mindset with strong problem-solving skills
  • Experience working with automation tools or experimenting with digital systems
  • High attention to detail with a strong focus on user experience
Nice-to-Have Skills
  • Experience in procurement or Purchase-to-Pay (PTP) environments
  • Familiarity with case management or ticketing systems like Wolken or similar tools
  • Exposure to generative AI tools or chatbot platforms
  • Experience with collaboration and workflow tools such as Microsoft Teams Slack Airtable or Miro

Interested in this opportunity Apply now and our recruitment team will review your profile and reach out if it aligns with client requirements. We value every application and aim to respond to those closely matching the role criteria. Even if you do not hear back this time we encourage you to stay connected with us for future opportunities.

About Techedin

Techedin
is a global IT staffing and technology services firm helping enterprises build high-performance tech teams. We support innovation at scale by connecting skilled professionals to leading companies and impactful projects. We prioritize transparency responsiveness and the right fit.

Equal Opportunity Statement

At Techedin we welcome applicants of all backgrounds communities and experiences. Our commitment to diversity equity and inclusion drives us to create hiring experiences that are open fair and human-first.

Job Title: Project Manager - Purchase to Pay (P2P) Operations & Change Management Job Location: 100% Remote Canada Experience: 5 Years Rate: CAD 55 to 60 PH Role Summary We are hiring for Project Manager Purchase to Pay (PTP) Operations where the selected candidate will support Purchase-...
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