QA Lead

Job Title: QA Lead

Location: Chesterbrook PA hybrid (2 days onsite 3 remote)

Duration: 12m contract potential to convert

Role Summary

The Quality Assurance (QA) Lead is responsible for defining driving and executing a comprehensive quality strategy across all phases of the software development lifecycle. This role ensures that both functional and non functional requirements-including performance security reliability and data integrity-are thoroughly validated through well designed test approaches and measurable quality controls.

The QA Lead partners closely with product engineering operations and vendor teams to establish and implement a modern testing framework covering test planning automation test data management and end to end validation. This role champions a culture of quality leads the design of robust testing practices and ensures that every release is delivered with accuracy stability and confidence.

Key Responsibilities

• Own the QA strategy and test plans across functional integration end-to-end regression performance and security testing.
• Define and scale automation at API/UI/data layers (e.g. Copado Robotic Testing /Selenium; REST/GraphQL; SQL-based data validation).
• Lead test design for complex financial use cases-contributions grants allocations fees GL postings reconciliations and month-end close.
• Establish data quality and reconciliation controls; design golden datasets and production-mirroring scenarios for high-risk flows.
• Stand up CI/CD-friendly test suites and quality gates (e.g. pipeline triggers PR checks smoke/regression packs).
• Coordinate with the SaaS vendor on release readiness sandbox strategy environment refreshes and defect SLAs.
• Run defect triage and risk-based prioritization; provide clear go/no-go quality signals with metrics and business impact.
• Develop UAT strategy and materials; coach business testers; formalize acceptance criteria and traceability to requirements.
• Implement performance testing (baseline load stress etc) and observability of quality in production (SLIs/SLOs error budgets).
• Drive audit-ready evidence for controls with attention to financial accuracy compliance and change management.
• Mentor QA engineers and embed quality practices across product squads; evangelize shift-left and contract testing.

Required Qualifications

• 7 years in QA/Testing for enterprise platforms; 2 years leading QA efforts for complex programs.
• Hands-on automation experience (e.g. Playwright/Cypress/Selenium) and API testing.
• Strong SQL and data validation skills; experience testing integrations ETL/ELT and reconciliation workflows.
• Familiarity with CI/CD (Git-based workflows) test environments and test data management.

Preferred Qualifications

• Experience with Salesforce Financial Services/Experience Cloud integrations and event-driven architectures.
• Copado Robotic Testing experience preferred.
• Cloud platform experience (e.g. AWS) and containerized services; performance testing tools (e.g. JMeter Locust).
• BDD practices (Gherkin/Cucumber) and contract testing (e.g. Pact).