SalesMarketing Representative II Sales

Job Title: Marketing Representative
Client: Heavy Machine Manufacturing Company
Location: Cary NC 27513
Duration: 11 Months
Shift: 1st Shift (Flexible typically 8:00 AM 5:00 PM EST)

Job Summary

Supports sales operations customer interactions and internal processes while contributing to marketing and business development activities. Combines customer communication with backend sales processing and auditing work.

Key Responsibilities

• Act as first point of contact for customer inquiries and issue resolution
• Build and maintain relationships with customers and dealers
• Identify potential customers through referrals research and events
• Conduct customer needs analysis and recommend suitable products/services
• Maintain accurate CRM records and follow-up plans
• Support internal communications and cross-functional collaboration

Core Responsibilities (Day-to-Day)

• Audit customer purchase orders for compliance with contracts and policies
• Process sales transactions for invoicing settlements and credits
• Handle assigned tickets and resolve dealer/channel queries
• Prepare audit documentation and follow up on pending deals
• Work across multiple internal systems for order and sales management

Required Skills

• Strong communication and relationship-building skills
• Analytical thinking and attention to detail
• Ability to manage multiple systems and workflows simultaneously
• Proficiency in Microsoft Office (especially Excel)
• Problem-solving mindset with ability to think beyond standard rules

Qualifications

• Post-secondary education (Business Marketing Finance or related)
• Basic administrative or operational experience preferred

Preferred Background

• Experience in sales support customer service or administration
• Exposure to accounting finance or auditing processes
• Familiarity with CRM systems and sales workflows

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