Project Management Project Coordination &amp Order Processing

Dammam - Saudi Arabia

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Purpose
Project Coordinator: The Project Coordinator will be responsible for managing and coordinating a variety of Medium volume multi-product transaction flow for a large US-based client using their proprietary tool or platform. The role involves daily interaction with the client continuous coordination with internal cross-functional teams tracking progress resolving issues and ensuring accurate and timely updates on the clients platform.

Key Accountabilities

Overseeing the development and implementation of engineering projects involves several key responsibilities:

1. Client Coordination

Act as the single point of contact for the US client for all project-related activities.
Coordinate daily with the client through calls emails and online platforms across US time zones.
Understand and comply with client processes SLAs compliance requirements and reporting standards.
Provide daily status updates on transaction volumes progress risks and exceptions via the clients proprietary platform.

2. Platform & Transaction Management

Monitor and manage large volumes of transactions across multiple products and product types.
Ensure accurate data entry validation and real-time updates on the clients platform.
Track transaction lifecycle from initiation to closure ensuring zero or minimal errors.
Identify bottlenecks exceptions and system issues and escalate them proactively.

3. Internal Cross-Functional Coordination

Coordinate with internal teams including Operations IT Finance Compliance Quality and Customer Support.
Assign tasks follow up on deliverables and ensure adherence to timelines and SLAS.
Conduct daily/weekly internal review meetings to assess performance and resolve issues.
Align internal workflows with client requirements and platform changes.

4. Tracking Reporting & Governance

Maintain detailed trackers dashboards and MIS for daily transaction flow.
Prepare daily weekly and monthly reports on volumes turnaround time quality and backlog.
Ensure all project documentation SOPs and process updates are maintained and shared.
Support audits reviews and client governance meetings with accurate data and insights.

5. Risk & Issue Management

Identify operational system and delivery risks at an early stage.
Drive root cause analysis and implement corrective and preventive actions.
Ensure business continuity during peak volumes or system changes.

6. Continuous Improvement

Suggest and implement process improvements to improve efficiency accuracy and turnaround time.
Support automation and platform enhancement initiatives in coordination with IT and the client.
Train internal teams on client tools platforms and updated processes.

Qualifications Experiences Skills


Minimum Qualifications and Knowledge	Bachelors degree in business Engineering. PMP/Prince2/ Agile certification (preferred but not mandatory)
Minimum Experience (no. of years)	Min 5/8 years in project and Business Transition management
Job-specific Skills and Competencies	Hands-on work experience on MS Project & PMP certified preferably. Strong project management and coordination skills Experience managing Med-vol transactions multiple product lines Excellent stakeholder management especially with US-based clients Strong analytical tracking and reporting skills Ability to manage multiple priorities under tight deadlines Excellent written and verbal communication skills High attention to detail and problem-solving mindset Excellent communication report writing and analytical skills. Fluency in English mandatory

Job Purpose Project Coordinator: The Project Coordinator will be responsible for managing and coordinating a variety of Medium volume multi-product transaction flow for a large US-based client using their proprietary tool or platform. The role involves daily interaction with the client continuous co...