CloudOps Engineer

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

This is a hybrid role based out of Vancouver. Hybrid is 3 days a week onsite two days a week remote.

This job might be for you if...

You can play nice with both humans and machines. You enjoy solving problems. If you dont know the answer youll dig until you find it. You are passionate about delivering cloud solutions that are robust scalable and reliable.

This role is part of the SAP T&I Analytics Cloud operations team where we work with the latest cloud technologies. We are a global team that contributes to the success of Cloud products by providing 24x7 support. If you are looking to join a friendly passionate team with limitless potential wed love to meet you!

A day in the life of a CloudOps Engineer:

• Ensure the highest level of uptime and Quality of Service (QoS) for our customers
• Provision monitor and operate cloud services in a globally distributed team
• Analyze and solve operational issues and respond to incidents
• Conduct root cause analysis and implement continuous improvements

• Partner with local product development team to design and enhance the services
• Develop automation for testing deployment scalability management & visibility of our services
• Work in a diverse environment and cross-train with other global team members
• Willingness to work occasional weekends as we ensure operation for our customers worldwide

The skills we look for:

• Bachelors Degree or equivalent experience in Computer Science or Engineering
• Applied programming skills: JavaScript Python Shell SQL

• Basic knowledge of Cloud Computing and Databases
• Exposure to the automation tools such as Jenkins Terraform Ansible etc.
• Ability to multitask and handle various projects deadlines and changing priorities
• Excellent communication and prioritization skills

Your experince includes:

• 1-3 years internship or real-world experience
• Basic understanding of web services networking virtualization and internet protocols
• Supporting software that runs on public cloud stacks such as AWS Azure Google Cloud etc.

Amazing benefits:

• Gain an understanding of building a Cloud platform from the ground up
• Work with and learn one of the fastest growing platforms in the world
• Opportunity to own critical infrastructure services that serve global customers
• Access to wellness center that includes gym personal trainers mediation room and even nap rooms
• Other workplace perks such as a mini-mart stocked with snacks & beverages games room (yes we host board games nights/video games tournaments) and pre-paid lunch card

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPs commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 77500-166200CAD. The actual amount to be offered to the successful candidate will be within that range dependent upon the key aspects of each case which may include education skills experience scope of the role location etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link: .

Due to the nature of the role which involves global interactions with SAP entities as well as with employees and stakeholders in Canada functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 451240 Work Area: Software-Development Operations Expected Travel: 0 - 10% Career Status: Professional Employment Type: Limited Full Time Additional Locations: #LI-Hybrid