Junior Quality Engineer Failure Investigations

• Technical Expertise: Ability to understand complex electromechanical systems and apply engineering principles to failure analysis
• Root Cause Analysis: Structured data-driven problem solving using inductive/deductive reasoning
• Risk Awareness: Understanding of failure modes and their impact on product risk (e.g. risk file integration)
• Collaboration: Effective cross-functional communication and ability to drive alignment on root cause and corrective actions
• Analytical Skills: Ability to interpret complex or ambiguous data and identify meaningful patterns
• Self-Management: Ability to manage multiple investigations and prioritize effectively
• Technical Communication: Clear concise documentation of investigations and findings

• Conduct multiple simultaneous field return investigations from initiation through closure ensuring thorough root cause analysis and appropriate corrective actions
• Participate actively in multidisciplinary investigation teams bringing quality and accuracy to technical discussions
• Analyze field return data failure modes and trends to identify systemic issues and improvement opportunities
• Interpret investigation results and translate findings into actionable recommendations for design manufacturing or process improvements
• Ensure investigation findings are properly documented and integrated into the risk management file
• Attain and maintain comprehensive understanding of device design manufacturing processes and core technologies to support effective investigation
• Peer review investigation reports to ensure accuracy and completeness
• Contribute to continuous improvement initiatives based on investigation insights

• BS/MS in Science or Engineering
• Hands-on experience troubleshooting electromechanical products and systems
• Experience with electronics test equipment (multi-meters oscilloscopes power supplies microscopes)
• Strong data analysis and problem-solving skills
• Excellent written and verbal communication skills
• Must have strong attention to detail

• Experience with medical device field returns and complaint handling
• Ability to read and interpret electrical schematics and mechanical drawings
• Familiarity with statistical analysis tools (Minitab JMP etc.)
• Experience with electromechanical device development
• Knowledge of FDAs Quality System Regulation (21 CFR Part 820) ISO 13485 or (ISO 14971)

About DEKA:

One hour from the beach Boston and the mountains the historic Amoskeag Millyard once housed the largest textile mills in the world. It is now home to DEKA Research & Development where we are taking the same innovation and cutting-edge technology into the modern age.

Behind DEKAs brick walls sits a team of professionals who strive to make a difference every day through thoughtful engineering design and manufacturing. Here at DEKA some of the most innovative and life-changing products of our time are created and new ideas are always welcome and explored.