Junior Systems Engineer (Level 2)

Aeroflow Health Junior Systems Engineer (Level 2)

Aeroflow Health is a national leader in home medical equipment and clinical services. We combine technology operational excellence and compassionate expertise to deliver essential products and care directly to patients homes. At Aeroflow Health we make healthcare accessible by taking a wholistic approach to how we care for our patients.

We are equally as passionate about taking care of our employees. Recognized as one of the fastest-growing healthcare companies in the U.S. an Inc. 5000 honoree and a certified Great Place to Work Aeroflow continues to seek ways they can be one of the nations top employers. As we continue to grow we remain committed to building an exceptional workplace where talented professionals are empowered supported and inspired to make meaningful impact every day.

The Opportunity

Within Aeroflow the IT Operations team is comprised of a collaborative group of infrastructure engineers network engineers and application support professionals working together to support a hybrid environment across on-premise systems and cloud platforms (AWS and Azure).

• The team focuses on maintaining and improving core infrastructure endpoint management and system reliability across the organization
• You will support internal employees across multiple business units ensuring systems are stable secure and scalable
• This team is highly collaborative and hands-on with strong mentorship from senior engineers and exposure to a wide range of technologies
• Its an environment where someone can grow from strong support/system administration into deeper infrastructure ownership over time

Your Primary Responsibilities

We are currently seeking a Junior Systems Engineer (Level 2). This role is designed for someone with a strong technical foundation who is looking to grow deeper into infrastructure and systems engineering.

What you can expect day to day:

• Act as an escalation point for more complex service desk issues across systems and endpoints
• Support administration of Windows environments including Active Directory GPO DNS and DHCP
• Assist with endpoint management using SCCM (patching deployments imaging)
• Partner with senior engineers on infrastructure-related initiatives and system improvements
• Troubleshoot system performance issues and support ongoing stability of core systems
• Gain exposure to virtualization (Hyper-V SCVMM) and hybrid cloud environments
• Assist with documentation SOP creation and process improvements

What will be expected of you:

• Bring a proactive curious mindset with a willingness to learn and grow
• Take ownership of tasks while collaborating closely with the team
• Communicate clearly with both technical and non-technical stakeholders
• Contribute to improving systems processes and overall efficiency
• Employee has an individual responsibility for knowledge of and compliance with laws regulations and policies.
• Compliance is a condition of employment and is considered an element of job performance
• Maintain HIPAA/patient confidentiality
• Regular and reliable attendance as assigned by your schedule
• Other job duties assigned

Skills for Success

• Ability to troubleshoot complex issues and think critically in real-time
• Strong communication skills when working with both technical teams and end users
• Ability to balance multiple priorities in a fast-paced environment
• Demonstrated ownership mindset while remaining coachable and collaborative
• Ability to document processes clearly and contribute to knowledge sharing
• Strong attention to detail with a focus on system reliability and accuracy

Required Qualifications

• Bachelors Degree in Computer Science Information Systems or related field (or equivalent experience)
• 24 years of experience in IT support systems administration or infrastructure
• Experience supporting Windows Server environments and Active Directory (DNS DHCP GPO etc.)
• Exposure to SCCM or similar endpoint management tools
• Basic experience with PowerShell scripting (or willingness to learn)
• Experience working in virtualized environments (Hyper-V or VMware exposure)

You might also have

• Experience with Microsoft 365 Intune or Autopilot
• Exposure to AWS or Azure environments
• Experience with identity platforms such as Okta
• Experience working in healthcare or other regulated environments

What we look for

We are looking for highly motivated individuals who are eager to grow and build their careers within infrastructure and systems engineering.

• Someone who is curious proactive and driven to learn
• A strong team player who values collaboration and shared success
• Someone who can balance confidence in their skills with humility and openness to feedback
• A problem solver who enjoys digging into challenges and improving systems

What you can expect from the team:

• Strong mentorship and guidance from experienced engineers
• A collaborative and supportive team environment
• Opportunities for growth into more advanced infrastructure responsibilities over time
• Exposure to enterprise-level systems and technologies

What Aeroflow Offers

• Salary: Up to $80000 (aligned to Junior / Level 2 experience)
• Competitive Pay Health Plans with FSA or HSA options Dental and Vision Insurance Optional Life Insurance 401K with Company Match 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s) Additional Parental benefits to include fertility stipends free diapers breast pump Paid Holidays PTO Accrual from day one Employee Assistance Programs and SO MUCH MORE!!

Here at Aeroflow we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:

• Family Forward Certified
• Great Place to Work Certified
• Inc. 5000 Best Place to Work award winner
• HME Excellence Award
• Sky High Growth Award

If youve been looking for an opportunity that will allow you to make an impact and an organization with unlimited growth potential we want to hear from you!

Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.

We value transparency and candidate safety throughout the hiring process. Aeroflow recruiters may reach out through platforms such as LinkedIn or Indeed; however all interviews and/or offer coordination and sensitive information requests will occur only through our official communication channels. You will never be asked to provide personal data outside our secure application portal and all interview or offer details will come from an @ email address. We do not conduct interviews via text message or instant-messaging apps. If you have concerns please contact our Talent Acquisition team for verification

Required Experience:

Junior IC