Information Technologist 1

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39) and as outlined in the posting.

Application Procedures

To be considered for this position you must apply online through this posting website (). We no longer accept paper applications. When completing your online Ohio Civil Service Application be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. We will not give credit for your qualifications experience education and training in the job selection process if there is no evidence provided on your addition see resume is not a substitution for completing supplemental questions. Answers to the supplemental questions must be fully supported by the work experience/education sections of your application. You may check the status of your application by signing into your profile on this website (). We will communicate with you through the email you provided in your profile and job application. Be sure to check your email regularly.

Background Check Notice

The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicants prior criminal convictions will be made before excluding an applicant from consideration.

RuleBackground check on applicants outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Behavioral Health.

If you require a reasonable accommodation for the application process assessment &/or interview please contact Andrew Seifert EEO/ADA Administrator at or .

At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off including vacation personal sick leave and 11 paid holidays per year
• Childbirth Adoption and Foster Care leave
• Education and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)
• Public Retirement Systems (such as OPERS STRS SERS and HPRS)&Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

What youll do at DBH:

The Information Technologist 1 is an entry-level IT professional who provides support and service to users of information systems operating in stand-alone client/server web-based and networked environments. Under general supervision this role applies established methods and procedures to troubleshoot issues support system operations and assist higher-level IT staff with technical tasks.

This position is ideal for individuals seeking to build foundational IT skills while contributing to the reliability and security of agency systems.

Key Responsibilities

User Support & Troubleshooting

• Provide technical support to users across various computing environments (stand-alone client/server web-based and networked systems)
• Perform routine analysis to identify and resolve basic system and application issues
• Follow established procedures to troubleshoot and document problems and resolutions

Installation & Technical Support

• Assist IT specialists with installation and monitoring activities.
• Unpack stage and rack hardware components.
• Perform setup and installation of hardware and software systems.
• Support network connectivity and basic telecommunications setup.
• Install telecommunications hardware and wiring as needed.
• Monitor systems and escalate issues or concerns to higher-level IT staff.

Systems & Application Support

• Learn and apply application coding specifications under guidance.
• Assist with implementing minor system or application updates.
• Support ongoing system operations and maintenance activities.

Security & Compliance

• Promote system security and user awareness by adhering to agency and state IT security policies and standards.
• Follow established protocols to protect data integrity confidentiality and system access.

This is an hourly position covered by the OCSEA/AFSCME bargaining unit (union)with a pay range of30 on theOCSEAPay Range Schedule. Normal working hours are8:00am to 5:00pm. This position is located within our Office of Information Technologyheadquartered at the James Rhodes State Office Tower 30 East Broad Street 27th floor Columbus Ohio 43215.

Unless required by any applicable union contract and/or requirements of the Ohio Revised Code the selected candidate will begin at Step 1 of the pay range schedule listed above with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.

Information Technologist 1

Who we are:

At the Ohio Department of Behavioral Health (DBH) we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.

We proudly employ over 2800 dedicated employees across our six inpatient behavioral health hospitals Ohio Pharmacy Services Ohios prison systems and the central office located in the James A. Rhodes State Office Tower in Columbus Ohio.

DBH Values:

Service-Oriented (Person Centered Solution Oriented Customer Service Focused)

Collaborative (Approachable Reasonable Transparent)

Value Driven

Innovative (Yes Before No)

Strong Sense of Urgency

Our team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well get well and stay well. Join our collaborative service-oriented environment where you will be respected and valued.

The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace committed to supporting the health and well-being of all employees including those in recovery. We foster an inclusive stigma-free environment where individuals impacted by mental health and substance use challenges are valued supported and empowered to thrive. Our workplace culture promotes wellness second-chance hiring and recovery-informed policies that reflect our mission to serve Ohioans with compassion and respect both in the community and within our own team.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

6 mos. combined work experience in any combination of the following: computers &/or electronics and/or in telecommunications performing routine analysis programming installation maintenance and/or systems support solving problems with pre-determined methods on basic hardware or software including experience providing customer support.

-Or 2 courses in computer science or information systems.

-Or equivalent of minimum class qualifications for employment noted above.

Primary Job Skill: Information Technology
Technical Skills: Information Technology
Professional Skills: Critical Thinking; Customer Focus

Required Educational Transcripts

Official transcripts are required for all post-secondary education coursework or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institutions website will not be accepted. The Ohio Department of Behavioral Health reserves the right to evaluate the academic validity of the degree-granting institution.