Senior Production Support Engineer Lead (Oracle SOA Suite, OSB, WebLogic &amp OIC)

Senior Production Support Engineer / Lead (Oracle SOA Suite OSB WebLogic & OIC)

Experience : 15 Years

Location: Atlanta GA(Onsite)

We are seeking an experienced Production Support Lead with deep hands-on expertise across Oracle SOA Suite (BPEL/Mediator) Oracle Service Bus (OSB) Oracle WebLogic Server and Oracle Integration Cloud (OIC). The role is responsible for keeping integration platforms stable secure performant and compliant driving incident resolution root cause analysis release deployments and continuous improvements in a 247 production environment. You will partner closely with application teams architects DBAs network/security and vendors to ensure high availability and reliability of mission-critical integrations.

Key Responsibilities

Production Operations & Reliability

Own day-to-day L2/L3 support for SOA/OSB/WebLogic/OIC production and lower environments (Dev/Test/Stage).

Monitor runtime health (composites pipelines adapters JMS managed servers clusters OIC integrations/schedules/agents).

Perform incident triage impact assessment stakeholder communications and rapid restoration for P1/P2 issues.

Drive Root Cause Analysis (RCA) permanent fixes and problem management with measurable prevention actions.

Maintain/optimize JMS data sources connection pools work managers thread tuning and garbage collection settings.

Required Skills & Experience

15 years in integration platform production support with strong focus on Oracle SOA Suite Oracle Service Bus Oracle WebLogic (11g/12c) and Oracle Integration Cloud.

In-depth knowledge of:

o SOA Suite: BPEL Mediator Human Workflow Business Rules Enterprise Scheduler (ESS) adapters (JMS DB FTP/SFTP File REST/SOAP).

o OSB: Proxy/Business services pipelines error handling throttling split-join transports and security policies.

o WebLogic: Domains clusters managed/admin servers Node Manager JMS/JDBC work managers JTA tunings.

o OIC: Integrations (App Driven/Scheduled/Streaming) Lookups Connections/Agents error hospital/retry monitoring & diagnostics package migration.

Strong proficiency with WLST shell scripting (bash) Groovy/Python (nice to have) for automation.

Expertise in troubleshooting: logs (diagnostic/server) thread/heap dumps GC logs JVM tuning connection leaks message backlogs stuck threads.

Familiarity with CI/CD (Jenkins/Azure DevOps) Git artifact repositories and promotion workflows.

Experience with observability tools: AppDynamics OEM Splunk/ELK Grafana/Prometheus Dynatrace/AppDynamics (or equivalents).

Solid understanding of networking (load balancers SSL/TLS proxies) security (certs/keys OAuth/JWT WS-Security) and governance (change control CAB).

Strong communication for incident bridges executive updates and vendor interaction

Required Skills:

OracleWebLogic