Summary

Job Description

AI UX Design Intern @ Guidewire Software

3 month Internship June November 2026 San Mateo CA

Shape the Future of AI-Driven UX

Are you fascinated by the intersection of AI and user experience Do you love crafting AI-driven interactions designing intelligent experiences and researching how users interact with AI-powered tools At Guidewire were pushing the boundaries of enterprise software with agentic UX solutions and were looking for an AI-savvy intern to help us shape the future of intelligent user experiences.

This internship is designed for individuals who think beyond the interface exploring how AI our customers and UX design come together to create seamless digital interactions. You will work alongside experienced UX designers researchers and product managers in a real-world business environmentexperimenting testing and refining AI-powered experiences for the insurance industry.

Want to join Guidewire Basecamp

A place for you to belong and thrive.

Guidewire Basecamp is our graduate and intern program. Designed through research from our own former interns and graduate level employees Guidewire Basecamp is the program that all our interns and graduates become a part of when they walk through our doors. We give them the tools to leap further and find their own way so they can confidently Navigate Whats Next in their career.

GWBC Guidewire Basecamp

Your Focus Areas:

1. Craft AI Experiences (Primary Focus)

• Analyze user-AI interactions to improve accuracy personalization and outcomes in generative AI experiences.

• Collaborate with PMs designers and engineers to integrate agentic capabilities into product workflows.

• Develop test and refine AI prompts to optimize interactions between users and AI-driven features.

• Explore generative AI and ML based applications to enhance UX workflows design automation and improve system responses.

• Stay up-to-date on emerging AI trends in UX human-AI interaction and prompt engineering.

• At Guidewire we foster a culture of curiosity innovation and responsible use of AIempowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

2. UX Design & Interaction Exploration

• Create user flows wireframes and prototypes to depict AI-driven experiences.

• Collaborate with designers and PMs to translate user research into intuitive interactions.

• Use generative AI design tools to drive your ideation.

3. UX Research & Insights

• Plan and conduct user research to understand how AI-driven features impact user experience.

• Use qualitative and quantitative methods such as desk research usability testing interviews surveys and heuristic evaluations.

• Analyze research data to inform UX design strategies.

• Communicate findings through reports presentations and experience-focused artifacts.

What You Need to Succeed:

• Passion for AI UX and researchyoure curious about how AI can enhance human-computer interaction.

• Experience with AI models machine learning or AI prompt engineering (personal projects coursework or internships).

• Basic knowledge of UX research methodologies (usability testing surveys interviews etc.).

• Familiarity with UX/UI design principles and tools (Figma prototyping tools or similar).

• Strong analytical and communication skillsyou can translate complex design concepts into human-friendly language.

• Degree Preferred: Currently pursuing or recently completed a bachelors or masters degree in AI human-computer interaction UX design computer science cognitive science psychology or a related field.

• Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation productivity and continuous improvement.

How We Work at Guidewire:

• AI-Native Mindset We explore how AI can transform UX design and research as well as our products and customer outcomes.

• We Experiment & Iterate AI is evolving rapidly and we embrace continuous learning.

• We Think Beyond the Screen AI is changing how users interact with digital systems and we design with that in mind.

• We Value Collaboration AI UX and research are strongest when combined.

About Guidewire

Guidewire serves a global community of more than 350 insurers of all sizes and lines of business in more than 30 countries. We are at the forefront of helping insurers adapt and succeed in a time of accelerating change. We provide the software services and partner ecosystem to enable our customers to run differentiate and grow their business. Insurance technology is the perfect intersection of ML/AI application sitting at the intersection of complex workflows large historical datasets and desire for transformation.

Join us and be part of the next wave of AI-driven UX innovation!

Disability Accommodations and Guidewires Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to If things do not go as hoped we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation or receiving a notice of your non-selection for a vacancy e-mail to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision who will then notify you in writing of a decision within 10 business days.

About Guidewire

Guidewire is the platform P&C insurers trust to engage innovate and grow efficiently. We combine digital core analytics and AI to deliver our platform as a cloud service. More than 540 insurers in 40 countries from new ventures to the largest and most complex in the world run on Guidewire.

As a partner to our customers we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600 successful projects supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration localization and innovation.

For more information please visit and follow us on Twitter: @GuidewirePandC.

Guidewire Software Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace and believe that a diversity of perspectives abilities and cultures is a key to our success. Qualified applicants will receive consideration without regard to race color ancestry religion sex national origin citizenship marital status age sexual orientation gender identity gender expression veteran status or disability. All offers are contingent upon passing a criminal history and other background checks where its applicable to the position.