Director of Account Management

This is a high-impact leadership role at the center of Origamis growth strategy.

As Director of Account Management you will lead a team of top-performing Account Managers responsible for deepening customer relationships driving retention and accelerating expansion across our platform.

You willoperateas a strategic partner to executive leadership shaping how we engage our customers unlock value and scale long-term growth.

This role is equal parts leader operator and strategist-owning a meaningful book of business building a world-class team and elevating how we deliver outcomes for our customers.

Why This Role

• Own a critical growth lever for thebusiness-retentionand expansion

• Lead a high-impact team with strong visibility

• Shape the future of customer strategy and go-to-market approach

• Partner directly with executive leadership on key initiatives

What Youll Do

• Lead and scale a high-performance team of strategic sales-oriented Account Managers

• Drive retention and expansion outcomes including cross-sell and upsell

• Strengthen executive-level customer relationships and act as a trusted advisor

• Partner cross-functionally with Sales Professional Services Product and Marketing

• Own operational rigor including forecasting team structure and performance metrics

• Ensure strong customer outcomes including adoption satisfaction and measurable value

• Recruit develop andretaintop talent

• Leverage the installed base to drive referrals and new business opportunities

What You Bring

• Bachelors Degree in a business-related field.
• 10 years of experience in account management sales or customer growth roles
• 5 years leading and scaling high-performing teams
• Proventrack recordof delivering retention and expansion growth
• Strong executive presence and communication skills
• Experience in complex deal strategy and negotiation
• Operational rigor and forecasting discipline
• Builder mindset with ability to scale teams and drive change
• Insurance or risk management experience preferred

• Medical and Dental coverage available for employees dependents domestic partners and spouses
• Paid Time Off Flexible options plus 10 paid company holidays where available**
• All full-time positions are hybrid with many eligible to be completely remote
• Fully Paid by Origami Risk Vision insurance Short & Long-Term Disability Insurance and Basic Life Insurance
• Generous family leave optionsincluding adoption and foster care placements
• Pre-Tax Savings Accounts Flexible Spending Account Health Savings Account Commuter Benefits Dependent Care Savings Account
• Retirement Savings 401(k) with company match up to 4%
• Employee Assistance Program (EAP) Confidential & Free support offered to colleagues facing personal or work-related complications
• Education Assistance Program to help colleagues pursue industry/role-specific certifications
• Wellness Benefits reimbursement program to invest in healthy habits as well as support better colleague productivity and stress management
• Additional coverages available Pet Insurance Critical Illness Insurance and Voluntary Life & AD&D coverage

Origami Risk delivers single-platform SaaS solutions that help organizations best navigate the complexities of risk insurance compliance and safety management.

Founded by industry veterans who recognized the need for risk management technology that was more configurable intuitive and scalable Origami continues to add to its innovative product offerings for managing both insurable and uninsurable risk; facilitating compliance; improving safety; and helping insurers MGAs TPAs and brokers provide enhanced services that drive results.

A singular focus on client success underlies Origamis approach to developing implementing and supporting our award-winning software solutions.

Origami Risk is proud to be an equal opportunity employer. We thrive and benefit from diversity and are committed to creating an inclusive and equitable environment for all employees. We do not discriminate against any individual based upon race religion gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression color sex national origin age marital status military or veteran status disability or any other characteristic protected by applicable law.

Caution: Be alert to recruiting scams. We have received reports of individuals impersonating Origami Risk recruiters to deceive candidates into disclosing personal information. These impostors use fake Origami Risk domain names and email addresses. Please double-check that any email address from an Origami Risk recruiter ends with. And to confirm the legitimacy of any recruiting communication feel free to email .